British Passport Application Questions Answered
Q : Does my British passport go to the UK?
A : No it does not leave Thailand only a full color copy goes with the application
Q : The Key visa service fees of 5000 baht and 10,000 baht for a first passport does that include the cost of the British passport?
A : No, the British passports costs are separate to our fees and are paid on the debit card form, if you don’t have a UK debit or credit card you can use our card and pay the cash to Key Visa
Current Passport Costs
£
32 page passport
£106.01
£
48 page passport
£114.01
£
Childs first passport
£76.01
Q : When my old British passport is cancelled do I lose the visas in the passport
A : No you don’t lose any visas, when the old and new passport is returned we give you a letter for the Immigration asking them to transfer your visa stamps to the new British passport
Q : How long does a British passport take to come back to Thailand
A : A standard renewal of a British passport takes approximately 3 weeks but a child’s first passport can take up to 5 weeks so apply early
Q : The only address confirmation I have in Thailand is a Thai utility bill for Internet?
A : Yes this is fine and we will translate it for you 500 baht
Q : How long before my British passport expires should I renew with Key visa
A : We advise when you have 1 year left on the passport, or when you only have 3-4 pages left in the old British passport
Q : My Thai retirement visa finishes in May 2017 but my passport finishes Oct 2017 when should I renew?
A : You should concentrate on The long stay visa so renew the British passport 3 months before renewal of the visa as you do not want to overstay the visa.
Q : Can Key visa apply for a second British passport in Thailand because of my work? And do I have to send my first British passport
A : Yes we can help you get a second passport, No you don’t have to send your first British passport just a full color copy so you can order a new second British passport and you can still use the first British passport for work.
Q : Childs first British passport do I have to give all the original documents?
A : Yes we photocopy every document in color and do the translations once submitted in Bangkok we are given the original documents back which we then give back to you so normally within 4 days you will have all your documents back safely
Q : When Key Visa has submitted my British passport for renewal can I have it back
A : Yes if you wish you can have it back until the new one arrives but we will then require the old British passport again so we can collect the new one.
Q : Do I have to come to Pattaya to give the docs in person or can they be sent to Key Visa
A : Plenty of customers send their applications and passports using the Thai EMS recorded postal service and we also use it to send documents all over Thailand it is a traceable postal service
Q : Does everyone require a Countersignature on their passport application?
A : No, not everyone below is a list of who does require a countersignature on the application form (section 10) Childs first passport Childs renewal of passport if under 16 Second passport application Replacing a lost/stolen or very badly damaged British Passport If you have changed your name due to marriage or de poll If it is a standard renewal and you are over 16 years of age and look similar to your previous passport photo then NO counter signature is needed and section 10 on the form can be ignored
Key Visa Company Ltd
565/88, Moo10, (next to BIG C South Pattaya), Nongprue, Banglamung, Chonburi, 20260
Tel – Thai speaking staff – (0066) 038422131 (Ann)
Please be aware your British passport and original documents are our top priority and rest assured they never leave our eye sight or side until you get them back
Jasper N.
12:54 16 Mar 26
Key Visa just facilitated my UK passport renewal. It's a great service if you don't live near Bangkok or Chiang Mai. They handled the whole process with 100% professionalism and I wholeheartedly recommend them.
ken S.
07:39 13 Feb 26
My Wife and I have been using Key Visa for 20 years for Visas + Passport renewals. The service we have received has been truly 1st class and highly recommended. The Staff are amazingly helpful and friendly and have become like family to us !
David P.
07:24 12 Feb 26
Just received my new UK passport. A big thank you to all the team at Key Visa for making the whole process easy and stress free. I've used Key Visa for over 10 years both for visas for myself and my wife, who is a Thai national. They have always delivered a fantastic service and I recommend them.
Phil B.
06:01 16 Jan 26
Just renewed my UK passport from Thailand. Key visa in Pattaya gave a great service to me. All correspondence and emails in clear English and only took 4 weeks in total. Highly recommended.
Stephen B.
06:31 08 Jul 25
Without a dought the best way and easiest to renew your British passport and cheaper than flying to bkk to renew it yourself. Great friendly service. Awsome.
Ed L.
12:51 02 Apr 25
Said they would have my passport within 4 to 5 weeks had it in less than 4 weeks this was for a American passport
Russ J.
05:14 20 Nov 24
Amazing service. Renewed my UK passport today. Friendly and efficient staff. Would highly recommend Key Visa
negnirty
06:55 31 Oct 24
Timely and great service for extending my tourist visa. 15 minutes, a quick trip to immigrations for a photo. Passport was ready the next day.
Andrew M.
09:53 03 Sep 24
Received my new UK passport today. Great service from Key Visa who I thoroughly recommend. I had other quotes as much as 9000 bhts more than I paid for Key Visa… Thanks to all the staff that helped. Five Gold stars to all 😆
Steve G.
09:49 01 Jun 24
Have been getting info regarding child's 1st UK passport and also UK visa from Thailand.Very helpful,and as soon as I need to will be using them.Totally trustworthy.
bri P.
06:00 25 May 24
I would once again like to thank Ann and the staff at keyvisa for a great service. I have been using them since 2016 both for passport renewal and also for my annual visa. They are a very professional company and always willing to help. Many thanks and keep up the great work.
N L.
13:47 08 Dec 23
I have used this service for obtaining a second UK passport. Excellent service where I obtained my passport hassle free. Just doing the same again. Highly recommend you use. Darren sadly passed away and his wife continues the business. I was able to get my second British passport renewed with excellent service a few days ago.
Anthony P.
04:45 11 Nov 23
This has been my "go to" visa/passport agency for the last 10 years. They have always been friendly and professional..........have never let me down. Recommended by me 100%.
garry B.
08:28 07 Nov 23
It took about 3 weeks for the UK to process my daughter's passport. We had to send better quality pictures and documents, which caused a slight delay beforhand, but overall, their service was excellent. I'm grateful to the Key Visa staff for their help in renewing my daughter's passport, and I would definitely use their services again.
Clive B.
06:23 25 Aug 23
UK passport renewed in just over 3 weeks, very professional staff, can’t thank them enough, highly recommended
The P.
06:10 06 Jul 23
Excellent, professional, trustable Agency. The best Visa Agency services I've been use in many years here in Thailand. A little issue... They told that my passport will back in 30 days. Actually 33 days..
DAVID C.
06:47 17 Jan 23
Recently obtained a visa for myself and British passport for my partner..No hassle no immigration queueing. Great staff great service thank you Key Visa Thailand…..
