British Passport Application Questions Answered

Q : Does my British passport go to the UK?
A : No it does not leave Thailand only a full color copy goes with the application
Q : The Key visa service fees of 5000 baht and 10,000 baht for a first passport does that include the cost of the British passport?
A : No, the British passports costs are separate to our fees and are paid on the debit card form, if you don’t have a UK debit or credit card you can use our card and pay the cash to Key Visa

Current Passport Costs

£
32 page passport

£106.01

£
48 page passport

£114.01

£
Childs first passport

£76.01

Q : When my old British passport is cancelled do I lose the visas in the passport
A : No you don’t lose any visas, when the old and new passport is returned we give you a letter for the Immigration asking them to transfer your visa stamps to the new British passport
Q : How long does a British passport take to come back to Thailand
A : A standard renewal of a British passport takes approximately 3 weeks but a child’s first passport can take up to 5 weeks so apply early
Q : The only address confirmation I have in Thailand is a Thai utility bill for Internet?
A : Yes this is fine and we will translate it for you 500 baht
Q : How long before my British passport expires should I renew with Key visa
A : We advise when you have 1 year left on the passport, or when you only have 3-4 pages left in the old British passport
Q : My Thai retirement visa finishes in May 2017 but my passport finishes Oct 2017 when should I renew?
A : You should concentrate on The long stay visa so renew the British passport 3 months before renewal of the visa as you do not want to overstay the visa.
Q : Can Key visa apply for a second British passport in Thailand because of my work? And do I have to send my first British passport
A : Yes we can help you get a second passport, No you don’t have to send your first British passport just a full color copy so you can order a new second British passport and you can still use the first British passport for work.
Q : Childs first British passport do I have to give all the original documents?
A : Yes we photocopy every document in color and do the translations once submitted in Bangkok we are given the original documents back which we then give back to you so normally within 4 days you will have all your documents back safely
Q : When Key Visa has submitted my British passport for renewal can I have it back
A : Yes if you wish you can have it back until the new one arrives but we will then require the old British passport again so we can collect the new one.
Q : Do I have to come to Pattaya to give the docs in person or can they be sent to Key Visa
A : Plenty of customers send their applications and passports using the Thai EMS recorded postal service and we also use it to send documents all over Thailand it is a traceable postal service
Q : Does everyone require a Countersignature on their passport application?
A : No, not everyone below is a list of who does require a countersignature on the application form (section 10) Childs first passport Childs renewal of passport if under 16 Second passport application Replacing a lost/stolen or very badly damaged British Passport If you have changed your name due to marriage or de poll If it is a standard renewal and you are over 16 years of age and look similar to your previous passport photo then NO counter signature is needed and section 10 on the form can be ignored
Key Visa Company Ltd
565/88, Moo10, (next to BIG C South Pattaya), Nongprue, Banglamung, Chonburi, 20260


Tel – Thai speaking staff – (0066) 038422131 (Ann)

Please be aware your British passport and original documents are our top priority and rest assured they never leave our eye sight or side until you get them back

bri P.
bri P.
06:00 25 May 24
I would once again like to thank Ann and the staff at keyvisa for a great service. I have been using them since 2016 both for passport renewal and also for my annual visa. They are a very professional company and always willing to help. Many thanks and keep up the great work.
N L.
N L.
13:47 08 Dec 23
I have used this service for obtaining a second UK passport. Excellent service where I obtained my passport hassle free. Just doing the same again. Highly recommend you use. Darren sadly passed away and his wife continues the business. I was able to get my second British passport renewed with excellent service a few days ago.
Anthony P.
Anthony P.
04:45 11 Nov 23
This has been my "go to" visa/passport agency for the last 10 years. They have always been friendly and professional..........have never let me down. Recommended by me 100%.
garry B.
garry B.
08:28 07 Nov 23
It took about 3 weeks for the UK to process my daughter's passport. We had to send better quality pictures and documents, which caused a slight delay beforhand, but overall, their service was excellent. I'm grateful to the Key Visa staff for their help in renewing my daughter's passport, and I would definitely use their services again.
Clive B.
Clive B.
06:23 25 Aug 23
UK passport renewed in just over 3 weeks, very professional staff, can’t thank them enough, highly recommended
The P.
The P.
06:10 06 Jul 23
Excellent, professional, trustable Agency. The best Visa Agency services I've been use in many years here in Thailand. A little issue... They told that my passport will back in 30 days. Actually 33 days..
DAVID C.
DAVID C.
06:47 17 Jan 23
Recently obtained a visa for myself and British passport for my partner..No hassle no immigration queueing. Great staff great service thank you Key Visa Thailand…..
Christopher W.
Christopher W.
08:01 25 Nov 22
key Visa has a proven track record. They have got me a retirement visa for years and renewed my passport without me having to go to Bangkok. They also got my daughter, born in Thailand, an English passport.Use Key Visa to sort out your retirement visa problems and for getting passports renewed or being obtained for citizens of dual nationalityExceptionally efficient
finlay S.
finlay S.
10:06 24 Nov 22
Had to renew my uk passport and chose key visa to deal with my application as I am up country in Chaiyaphum province.Great service from Darren and staff always quick and friendly replies to emails.Passport back in 11 weeks time it takes for uk to process.Collected by Key visa and posted by ems to me with old passport and letter to transfer visa stamps to new passport.Great service.
Polsky E.
Polsky E.
01:56 11 Nov 22
After attempting for 2 days to get a retirement visa myself with my Thai girlfriends help to no avail and being left totally frustrated I eventually gave up and contacted Darren. After consultation with Darren he calmly brought me back down to earth, reassuring me that the visa would be procured with little effort by myself. I left feeling very confident and reassured at what Darren had said. Yesterday I collected my passport with said visa for 15 months. Many thanks to Darren and team, Key Visa did a great job.
Maurice P.
Maurice P.
10:51 21 Oct 22
Having had a difficult time renewing my UK passport I have to thank Key Visa service for their excellent help in difficult times in successfully getting my updated passport. Covid has played a big part in delays from the passport office along with increased demand and the Ukraine conflict but for those non UK residents this has caused many delays. Darren and his staff have been most helpful in ensuring this was completed as quickly as possible and I thoroughly recommend their service to anyone who are looking for this type of service. Many thanks for a five star service.
Nicholas D.
Nicholas D.
22:35 19 Aug 22
In difficult times they got the job done. UK passport renewal in 2022. My only gripe is my emails and phone calls went unanswered during the process. I was rude to the lady in the office. Sorry about that. When we asked for my (old) passport to be sent back on short notice for the 90 day renewal they sent it back immediately. Thanks guys. Sorry for the trouble
Chris H.
Chris H.
04:22 06 Jul 22
Passport renewal
Brian C.
Brian C.
03:58 15 Jun 22
I have used Key Visa since moving to Thailand over 3 years ago. Darren quickly helped sort out my VISA, back then and arranged for me to open a Bank Account with Bangkok Bank which is invaluable and a must for any long term stay or ex pat. Also directed me to some one who helped me get Motorbike and Driving Licence. 3 years later and on this occasion I asked them to arrange a new 50 page UK passport along with renew VISA etc. Highly recommend Darren and his staff of front office ladies to get you sorted. Thanks
Next Reviewsjs_loader