Frequently Asked Questions

FAQ General

How much does a visa cost?

You must pay a fee, usually in local currency. At Key visa we advise you of the application fee and include this in a package with no hidden extras and we pay the fees. You only pay a deposit and the balance becomes due once the visas is approved.

How long will my visa be valid?

A visitor’s visa is between valid for between 1 and 6 months, but visa validation lengths vary. We can advise you on the correct visa to apply for and the corresponding duration of validity after your initial consultation.

How do I sponsor an application?

Becoming a sponsor for a Thai national is achieved by submitting additional paperwork with your partner’s documents including financial, accommodation and relationship status.

How long does an application take to process?

If we are applying for a visitor visa then from receipt of documents to visa awarded, it takes approximately 2 weeks. If the applicant needs an interview at the embassy it is approximately 3 weeks before completion.
If we are applying for a settlement visa then from receipt of documents to visa awarded, it takes approximately 8 weeks. If the applicant needs an interview at the embassy it can take up to approximately 12 weeks before completion.

What supporting documents are needed?

Everyone’s circumstances are different and no application is the same. Our responsibility to the client is to advise what correct documents are needed and to make sure that the presentation of the application meets a high standard, guaranteeing that the visa will be issued.

Can having worked in a bar be detrimental to my girlfriend's application?

The embassies do work with an open mind and her previous or current employment is only a small part of the application. Key visa’s job is to portray the full application.

How Do I Save Skype Messages & Record Skype Calls?

As technology is improving, moire and more people are using the internet from all walks of life and ages. A popular choice of communication is Skype which we find most of our clients use to contact their Thai girlfriends from the UK, Australia or Ireland. But as we have seen, Skype is not easy to obtain records from so you can chat for hours and after months of great service, have no records to show. This does not help when applying for a visa.

Please be aware that continuing using Skype is great but most people are not aware you can download a conversation log from Skype which is free. This logs all calls and chat in a printable form and allows you to keep all records.

I am constantly being told in my office “We use Skype but we cannot get records”, now you have no excuse. Look up Skype Log View and download it. It allows you to keep all your records which is great because with all visa applications, the more contact information we have, the more chance we have of getting you a visa.

Make sure before you download anything free you have virus checked it first.

How Do I Record App Chats With My Girlfriend?

Chat history is important for visas to UK, Australia, when you are applying for a visa to the UK or Australia then recording your chat history is one of the most important things you will ever do to get a visa accepted.

The reason is that most visas are given on the merits of the relationship so both the UK and Australian Embassies want to see that you have been keeping in touch during your times apart from each other showing an ongoing relationship whilst the foreigner partner is overseas and the great thing is it is FREE!!

Technology has overtaken the need to pay British Telecom and Telestra 1.50 Pounds or Dollars per minute as most ways to keep in contact are FREE but keeping the records is more important so as technology moves forward so your mind set should do also.

Keeping in touch with your Thai girlfriend or Thai partner should be recorded and backed up in case you have a need to obtain a visa in the future or even now as the relationship to the Embassy official is more important than most of the extra documents you will supply.

Free chat users like LINE, Whatsapp & Messenger are the most common and can be tracked using the correct software and making sure you do not lose any records, most of my clients use one of the above but do not realize that you can get records of these for free so I have given you below the link to the various companies to obtain your records.

LINE

Whatsapp

Facebook Messenger

Facebook don’t give you an easy option like the others, but this is the best way that I have found:

1. Go to m.facebook.com/messages. If you are logged in to Fb then this will open the mobile version of the messaging app on your PC.

2. Click on the conversation you wish to save. This will open the conversation in its own window.

3. Click on “See Older Messages” near the top of the screen. Here’s the worst part, especially for those who have years of one conversation with many thousands of individual msgs. Keep clicking on “See Older Messages” until you reach the point in the conversation where you want to start. If that is the first post in the conversation, you can spend several minutes clicking.

4. Hit CTRL/P on your keyboard. This will bring up the print dialog box.

5. Print your messages

So now there is no reason not to be able to supply reams and reams of useful text records.

FAQ Thai Visa

Can I convert a 7 days extension to a Non Immigrant and retirement visa in Thailand?

For a retirement visa it is fairly common now for people to change from a 30 day visa on arrival to a Non Immigrant visa such as a retirement visa without leaving. This is providing you are 50 years of age or above and have the financial criteria to satisfy the Immigration Officer. You cannot extend the 30 day visa on arrival with a 7 day extension and then change to a retirement visa. A seven day extension states on the visa that no further extension of stay will permitted. If you find yourself in this predicament, the fastest and easiest way to clear this problem would be a one day visa trip to Cambodia. This will net you a 15 day visa, allowing you to convert to a Non Immigrant visa and retirement visa in Thailand.

Saving for a retirement visa – what style of bank account should I use?

You should keep the funds for your long stay visa in a current Thai bank account, a Thai fixed deposit account or a foreign currency deposit account. Putting the money in a high interest bond account or similar will cause you problems when you come to apply for your visa. We know the interest is good on the money, but it is no good if your visa application is not accepted.

When should I apply for a re-entry permit when I wish to leave Thailand?

Obtaining a re-entry permit to protect a long stay visa is normally done approximately one week before you are ready to travel. This stamp is placed on the visa in your passport at the Thai immigration bureau. This visa stamp is designed to safeguard your long stay visa. If you do not obtain a re-entry permit when you return to Thailand, you will find your retirement visa, marriage visa, etc., is null and void.
I always advise my clients when they renew their long stay visa to obtain a single re-entry permit. This is beneficial in two ways. First, If you leave and forget to obtain the permit you have it already. Second, if you have an emergency and have to leave Thailand quickly, you can go and not have to worry about safeguarding the visa.

How early can I re-apply for my long stay retirement visa in Thailand?

It is common to reapply for your retirement visa in Thailand approximately 2-3 weeks before your visa is ready to expire. You should always remember to go off the ink stamp date printed in your passport and not your 90 day report date which is the slip of paper given to you every 90 days. If you need to obtain an income verification letter it is advisable to obtain the letter 2 weeks before your retirement visa is due so the question of the income letter being to old will not arise when you come to re-apply.

I have a multiple entry non-immigrant O visa – Do I just need to report every 90 days?

This is one of the most common questions I am asked. A non-immigrant multiple entry visa, issued by a Thai consulate outside of Thailand, requires you to cross a Thai border every 90 days for the one year duration of the visa. The most common way is to go on a visa run across the Cambodian-Thai border. This will net you another 90 days. This is not a one year extension visa, such as a retirement visa, which is awarded by a Thai Immigration Officer within Thailand. Those allow you to simply report to an Immigration office every 90 days.

My child has been given a 1 year ED visa, but mine is about to expire. Is there anything I can do to stay?

The answer is yes. Because your foreign child is your dependent, and the child is in full time education in Thailand, you can “piggy back” on your child’s visa, converting your current non-immigrant visa to match your child’s long stay visa. please note that Immigration will ask you to show some kind of evidence of how you are supporting your child in Thailand if you are not currently working; be it money in a Thai bank or a regular income from your own country. There is not a specific amount and is at the discretion of the immigration office, so have your information ready at hand.

I have been fined by the police for not having a copy of my passport on me is this correct?

Yes it is correct. Like most countries, Thailand law is that a foreigner should carry at least a copy of their passport showing the details page, the latest entry visa stamp and the white departure card that is placed in your passport when you enter Thailand. It can also be for your own safety. I always advise having a copy of your passport because if the eventuality arose where you lost your original passport, it will save you a lot of heartache at your embassy when applying for a new one. If you call our office, for a small fee we can produce a credit card sized laminated copy of your passport which you can carry with you at all times with ease.

My visa expired because I was looking at the date of my 90 day report – What should I do?

This is an alarmingly common occurrence at the moment. We have seen numerous cases where the client has presumed that their visa finish date was not the ink stamp in their passport, but was the 90 day report date. Please be aware that your 90 day report date does not always align perfectly with your one year visa. In most cases your 90 day report date will run past your retirement visa date. For renewing any long-stay, one-year visas, you should always check the ink stamp in your passport and go by that date. For your 90 day report, go by the date on the white TM47 paper stapled into your passport. I would advise you to go to your immigration office and point out your mistake and normally they will allow you to pay the overstay and retain your visa.

I have just returned from Cambodia on a standard visa run and have received only 15 days renewal.

This is not a mistake, it is a new visa rule that has recently been enforced. If you enter Thailand on a {VOA}, which is a 30 day free visa on arrival, and you wish to go on a Cambodian visa run or cross a border via land, you will now only receive 15 days when you re-enter. If you leave and then reenter Thailand via the airport (not across land), you shall be given 30 days.
This rule does not apply if your passport has a current visa was acquired outside Thailand, e.g. Non-Immigrant visa multiple entry. Please note: Not all nationalities are given 30 days on arrival so please check your visa status before you arrive. New enforced rules can be less of a headache if you arrive in Thailand with a visa in your passport.

Can I open a bank account on a 30 day visa?

This seems to be the trend now in Pattaya. The answer to your question is yes you can open a bank account on a 30 day visa on arrival but you will require a residency letter, obtainable from your local immigration office. This is a document with your photograph and your current address stamped by the immigration bureau. When you have the residency certificate you can go to most banks and open a bank account. When you go to the immigration bureau you need two passport sized photographs and something confirming your address in Thailand such as a rental agreement, hotel receipt, or home ownership information. The residency letter issued by the immigration bureau can be used for purchasing a motor vehicle or motorbike in your own name, obtaining a Thailand driving license or opening a new bank account.

I have a 30 day visa but want to stay 50 days – What is the process?

The easiest solution is to go on a Cambodian visa run that will net you a 30 day extension. It is important that you have a visa run agent check your passport for eligibility before you book a visa run. You do not want to make that bus ride only to be denied the extension! In most of my articles I advise that those planning to stay more than 30 days in Thailand shouldn’t just bring suitcase and toothbrush. Obtain a visa from a Thai consulate in your own country before you arrive, it does saves you quite a lot of hassle.

J T.
J T.
07:55 15 Sep 22
Thanks to Darren and his team for renewing my retirement visa and re-entry permit! I got it back in ONE DAY! Awesome service. I highly recommend Key Visa and will definitely be using them again in the future!
Brenda B.
Brenda B.
03:16 12 Sep 22
Friendly and efficient service ...
Nicholas D.
Nicholas D.
22:35 19 Aug 22
In difficult times they got the job done. UK passport renewal in 2022. My only gripe is my emails and phone calls went unanswered during the process. I was rude to the lady in the office. Sorry about that. When we asked for my (old) passport to be sent back on short notice for the 90 day renewal they sent it back immediately. Thanks guys. Sorry for the trouble
Steve H
Steve H
06:47 12 Aug 22
Darren and his staff are friendly, helpful and most of all very knowledgeable. If you need real and accurate advice then look no further.
pieter M.
pieter M.
14:23 31 Jul 22
perfect help to get a visa
Ian L.
Ian L.
04:53 08 Jul 22
Darren and his team are truly excellent offering an exemplary service. Was updated regularly as visa was processed and everything went smoothly. Darren took time to explain the process and was always available to answer questions. Highly recommended. Thank you
Wayne C
Wayne C
01:52 07 Jul 22
Great service from Darren and his Team, highly recommended! They get the job done courteously and professionally every time.
Dave N
Dave N
06:32 06 Jul 22
Easy process to get my 15 month visa. I highly recommend Darren and his team. A+
Chris H.
Chris H.
04:22 06 Jul 22
Passport renewal
Travelling O.
Travelling O.
01:43 05 Jul 22
Good and quick service, reliable staff that can handle all visa issues within reason.
Jason M.
Jason M.
15:16 02 Jul 22
Great staff very helpful. Highly recommend Key Visa.
Nicholas W.
Nicholas W.
00:38 02 Jul 22
Key Visa fantastic helpful staff you want your loved ones to go home with you this is the place that will make it happen.
William F.
William F.
12:03 01 Jul 22
I received the answers I wanted. Quickly and easily
Kawasaki 59 5.
Kawasaki 59 5.
21:20 27 Jun 22
Excellent if u need visa or anything Darren is the man.
Brian C.
Brian C.
03:58 15 Jun 22
I have used Key Visa since moving to Thailand over 3 years ago. Darren quickly helped sort out my VISA, back then and arranged for me to open a Bank Account with Bangkok Bank which is invaluable and a must for any long term stay or ex pat. Also directed me to some one who helped me get Motorbike and Driving Licence. 3 years later and on this occasion I asked them to arrange a new 50 page UK passport along with renew VISA etc. Highly recommend Darren and his staff of front office ladies to get you sorted. Thanks
Christopher W.
Christopher W.
11:03 06 Jun 22
Efficient service. I use them every year to get my certified letter from the British Embassy to support my Pension Income for my Retirement Visa. Unfortunately from 14th December 2018 the British Embassy will no longer certify income letters. No one yet knows what new arrangements will be put in place by Pattaya Immigration! I now useKey Visa to do it for me. Excellent service. I was unable to get my retirement visa last November 2021 as I was bedridden then. Key Visa did it for me. I have used them for a number of years
Tim F
Tim F
07:59 01 Jun 22
A big thank you to Darren and the staff at Key Visa. I received prompt, courteous and professional communications and service for the annual renewal of my extention of stay and multiple reentry permit. I will be back once again this time next year. Great job!
David H.
David H.
01:04 31 May 22
T A.
T A.
06:30 27 May 22
Great staff and excellent service.Both polite and prompt.
H A
H A
12:05 24 May 22
Professional and honest man, he extended my tourist visa in one day and at a reasonable price, definitely recommend this office.Hassan,
andy W.
andy W.
03:21 24 May 22
well Darren it had been 2 years since i last saw you ,i would like to thank you and your staff for an excellent service for my visa. I can highly recommend key visa for all services and i have used them for many years .Dont go anywhere else use Key Visa
Jay R.
Jay R.
15:19 02 May 22
Experienced & knowledge about all things immigration and visas
John A.
John A.
07:11 20 Apr 22
Rang them to update my tourist visa from 30 day to 60 day. Was advised I needed my passport plus another passport photo. I dropped them in the office, 5 mins paperwork. Email received day later job done✔️ Took the aggro of doing it myself as a first time visitor.Staff very helpful, I'm more than happy to give Darren and his staff a 5 star review
paul C.
paul C.
19:04 04 Apr 22
Very helpful and courteous.
Charles C.
Charles C.
07:22 28 Mar 22
Great place for expats to get visa applications completed in record time. They have great immigration contacts so you don't have to wait nearly as long as others do. Also this is only for expat visas. They don't do tourist visas.The only reason the didn't get 5 stars is because the employees are difficult to understand so I had to go in a few times instead of being able to handle things over the phone. The owner is a Brit so for English speakers he's usually always available for questions.
Thinka B.
Thinka B.
05:27 12 Mar 22
Excellent and prompt service, very professional.
Linda G.
Linda G.
12:46 11 Mar 22
Key visa staff were really helpful and knew exactly what to do for my request.My application was handled efficiently and quickly and my passport returned very quickly with the stamps required.I would definitely recommend Darren and his staff if you need any visa or passport assistance.
John - C.
John - C.
13:55 07 Mar 22
Excellent service from Darren and Key Visa. My only complaint was with The Thai Post office who managed to lose an EMS envelope with my passport in it. The passport was wrongly delivered to another town 20 miles away because the postal workers could not read English which was very clearly printed on the envelope. It took a whole day for my wife and the postman to track down the missing passport. Darren was very patient with me and my rantings and very supportive. I would advise anyone that has to deal with The ThaI Postal system to write their address in Thai. In the sticks very few people understand English.
Scott Y.
Scott Y.
11:51 26 Feb 22
I have known Darren many years and he has helped me with a range of visa processes during my time in Thailand over the past 15 years. Professional, honest, hardworking and a pleasure to do business with. His staff are friendly and welcoming and they will assist you every step of the way. I recently lost my job and thus had my work permit cancelled and Darren assured me he could help and that's exactly what he did. A pleasure to know. If you need any help and advice with visas, give him a visit - you won't be disappointed. Cheers for your help and kindness!
Jura K.
Jura K.
08:03 24 Feb 22
Very good service. Thanks.
andrey tkachev T.
andrey tkachev T.
10:44 16 Jan 22
Very efficient and fast service . Despite the expected slowdown due to the New Year holidays and Covid, Darren and his team did everything possible to solve my problem in a timely manner. I will definitely come here again.
nigel R.
nigel R.
07:50 15 Jan 22
Very good advice, fair prices.Best visa shop i have found in 20 years
Gal Z.
Gal Z.
08:41 06 Jan 22
Pretty lovely
John S.
John S.
12:06 21 Dec 21
Great service and friendly staff which make it easier to get a visa
Robert H.
Robert H.
05:56 13 Dec 21
I recently renewed my UK Passport through Key Visa and found Darren and his staff to be extremely helpful and efficient. My Passport arrived as promised with zero drama and/or issues. And as such, I highly recommend this company and will definitely be using their services again.
j r
j r
10:13 29 Nov 21
Excellent service will use again and recommend to all. Darren and his staff answered all my many questions quickly and efficiently . Even when all travel restrictions over I still think his professional service extremely good value, a great saving of my time and effort and great value JOHN C RAI
Martin C.
Martin C.
08:50 04 Nov 21
After experiencing problems with initial application for my son's passport Darren at Key visa resubmitted a second successful application at no extra cost. Very happy with the service I received.
Wichan P.
Wichan P.
10:37 27 Oct 21
Good and fast service .
Colin C.
Colin C.
02:16 25 Oct 21
Does what it says on the tin. Excellent service.
Hasy H.
Hasy H.
04:26 24 Oct 21
Great service friendly people specially great Darren
Joe W.
Joe W.
06:05 19 Oct 21
First time used but not the last excellent service can trust darren
justin M. C.
justin M. C.
15:15 18 Oct 21
Darren and his team are always professional and on point.
Kim N.
Kim N.
09:25 16 Oct 21
William
William
12:35 15 Oct 21
Not my first dealings, they are excellent.
Cameron A.
Cameron A.
05:17 23 Sep 21
Great service for getting a new UK passport during Covid restrictions around Bangkok. Thanks Darren!
Gary Z
Gary Z
02:44 08 Sep 21
Darren does a great job at reasonable cost for those who find navigating Thai immigration cumbersome or complicated.
justin S.
justin S.
16:46 28 Jul 21
In the last 16 months Darren has assisted me with getting a new uk passport whilst living in Thailand and just recently a tourist visa for my thai girlfriend, he is very knowledgeable and a pleasure to deal with, would highly recommend
carl E.
carl E.
03:23 23 Jul 21
Fantastic service highly recommended
David P.
David P.
05:12 07 Jul 21
I was dreading the prospect of going through the lengthy process of renewing my British passport so I decided to give Key Visa’s passport renewal service a try and I am so glad that I did.All I did was to provide two photographs and pay the all-inclusive fee of THB 12,000. This fee covers all the charges for Key Visa, British HMPO and two trips to Bangkok for Key Visa staff to submit the application and then collect the new passport. I was in and out of their offices within 10 minutes. All documentation was completed by Key Visa staff.After 20 days, I received an email from British HMPO that my passport was ready for collection.I extend my sincere thanks and gratitude to Key Visa for their amazingly prompt and efficient service and would have absolutely no hesitation in recommending their British passport renewal service to anyone who wants a stress-free passport renewal.
scott C.
scott C.
02:41 03 Jul 21
Excellent service, extremely efficient, UK passport renewal completed in 3 weeks.
Brian Y.
Brian Y.
08:58 13 Jun 21
Oh dear,just another boring comment from a satisfied customer.But there's nothing boring about Key Visa.This guy Darren and his team are amazing.I applied to renew my British passport.Took heed of reading about issue delays,but my new passport came back in under 4 weeks.I live in Phuket and was worried about traveling to Bangkok during this covid time.But I needn't have,Key Visa took care of everything,and the service isn't expensive when you consider air fares,accomodation,hassle.So i'll make it brief,Thank you Key Visa,Thank you Darren,Thank you team.
John H.
John H.
13:17 06 Jun 21
Used Darren's services 12 years ago, very efficient and I highly recommend him. Good to see he's still going strong.
Ralph T.
Ralph T.
10:53 06 Jun 21
Peter S.
Peter S.
04:00 08 May 21
Excellant as usual
James T.
James T.
14:19 28 Apr 21
First Class Service, I would recommend without hesitation...
TheJoelBrowne
TheJoelBrowne
06:54 06 Apr 21
Super helpful and all sorted quickly
Max P.
Max P.
14:46 15 Mar 21
Prompt and friendly response
gianluca B.
gianluca B.
11:05 11 Mar 21
Blink-speed service, 24 hrs. to have my visa...no problem at all, very professional, highly recommended
Wendy K.
Wendy K.
02:36 05 Mar 21
Very helpful and experienced staff.
Mark R.
Mark R.
10:34 04 Mar 21
Kev W.
Kev W.
05:10 21 Feb 21
After seeing a couple of YT videos there's only one company I'll be using, key obviously. I will be moving over in the next 4 years or so but in the meantime my partner will hopefully travel to the UK in-between...
Gordon S.
Gordon S.
05:25 19 Feb 21
Stefan B.
Stefan B.
03:38 18 Feb 21
Thanks to Darren and the team. They sorted my marriage visa and made the entire process easy and straightforward. The whole process was completed in 4 weeks. I would highly recommend using them and I will be certainly be using their services again.
Ian B.
Ian B.
13:01 01 Feb 21
Very good service, professional and friendly.
Peter J.
Peter J.
01:24 29 Jan 21
First class service.
Julian H.
Julian H.
14:41 13 Jan 21
Excellent help, support and advice ...Thanks
terry H.
terry H.
06:11 13 Jan 21
Have not used them but have heard good reports about them.Hope to use them in the future.
Mark O.
Mark O.
08:19 07 Jan 21
Well recommended company for all your visa needs
Liviu B.
Liviu B.
20:10 18 Dec 20
Darren and his staff were an absolute joy to deal with, from start to finish. He got my girlfriend a 6 month UK Tourist Visa and made the entire process easy and straightforward. I asked him many, many questions, yet he was always happy to help me and gave me reassurance, which was very much appreciated. This is an outstanding company and I highly recommened them to anyone who wants a visa. I will definitely use key services again for when I will need to get married with my thai girlfriend next year and obviously then apply for the marriage visa for my girlfriend.Thanks again Darren . Top man👍
John W.
John W.
21:50 15 Dec 20
mark H.
mark H.
03:23 14 Dec 20
Was a little nervous sending my UK passport from Phuket to Pataya for renewal. I needn't of worried, the service provided was quick and efficient. The whole process took 6 weeks, which given Covid was very good. I whole heatedly recommend Key Visa for UK passport renewal as a hassle free option. Thank you.
Richard T.
Richard T.
11:21 23 Oct 20
dave V.
dave V.
14:40 30 Sep 20
I have used this company for many years now for tourist visa weddings and now settlement visas in the UK. I would 100% recommend this company very helpful and great staff.keep up the excellent work.
69 M.
69 M.
09:59 23 Sep 20
Helpfull . Nice staff. They have been doing this a long time
Raymond R.
Raymond R.
15:10 17 Sep 20
Darren & staff very polite & efficient.
Iain A.
Iain A.
08:25 15 Sep 20
Best service every time. One stop shop no hassle.
Kenneth B.
Kenneth B.
06:19 10 Sep 20
Great service yet again. I cannot thank you and your team enough.
David D.
David D.
09:12 06 Sep 20
Living on Koh Chang, the thought of dealing with all the bureaucracy of renewing my British passport and having to go to Bangkok myself, prompted me into contacting Key Visa Co. A wise decision - from start to finish the process was completed easily. The nervousness of being without my passport in Thailand prompted a number of questions during the process which were all answered promptly, and perhaps more importantly, truthfully as the answers given always turned out to be correct. I would have no hesitation in using Key Visa Co again - even if I was much closer to Bangkok. Thank you Darren.
Peter Slade P & F
Peter Slade P & F
21:40 05 Sep 20
Excellant as always
Steve G.
Steve G.
00:55 26 Aug 20
Just used Key Visa to renew my English passport, the process could not of been simpler, all done in the time frame they quoted. Also good with communication during the process, so one knows exactly what is happening.An excellent service and Key Visa / Darren will be my go-to office for any of my needs in the future......
Jonathan R.
Jonathan R.
12:35 27 Jul 20
I have used key visa and Darren twice now, no problems, good service. Very pleased.Cheers.
H S
H S
03:59 15 Jul 20
Casey G.
Casey G.
01:28 08 Jul 20
Excellent service and would recommend this company to anyone looking to avoid the hassle of going to Bangkok (potentially for three weeks) if they're in need of passport renewal. Always very quick to respond and a very professional approach all round!
Paul B.
Paul B.
09:53 03 Jul 20
Update July 2020. Just used these guys to renew my passport. Highly recommended !Great service from Darren and the team when renewing my retirement visa. I will be using them again.
Tigfh H.
Tigfh H.
00:55 11 Mar 20
Michael K.
Michael K.
11:02 06 Mar 20
Greg L.
Greg L.
02:05 05 Mar 20
I live in the Nongbualamphu area and was naturally a little wary of sending my passport and documents through the post to Pattaya but no problems whatsoever and my new UK passport arrived back to me within 3 weeks of the application arriving with Darren. A highly recommended service - takes all the stress out of what would be an expensive and time consuming process. Well worth every Bhat of the fee - thank you for an excellent service Darren and the team at Key Visa!
N L.
N L.
04:33 26 Feb 20
I have used this service for obtaining a second UK passport. Excellent service where I obtained my passport hassle free. Just doing the same again. Highly recommend you use. Darren and staff very helpful.
Deepak D.
Deepak D.
09:10 22 Feb 20
They helped me get a retirement extension. Nice people and a superb job.
Nersi S.
Nersi S.
12:38 16 Feb 20
Great serviceProfessional friendly staff.Will definitely use their services again.Highly recommended
michael M.
michael M.
09:09 14 Feb 20
first class sevice and very helpful for all your visa needs .
Robert T.
Robert T.
11:47 28 Jan 20
Excellent communicating skills and very efficient staff to help all Brits and Aussies with their passport and visa requirements.
Iain M.
Iain M.
10:47 27 Jan 20
Darren and his staff were an absolute joy to deal with, from start to finish. He got my girlfriend a 6 month UK visa and made the entire process easy and straightforward. I asked him many, many questions, yet he was always happy to help me and gave me reassurance, which was very much appreciated. This is an outstanding company and I highly recommened them to anyone who wants a visa.
Glenn C.
Glenn C.
05:28 30 Dec 19
Competent and friendly
Michael C.
Michael C.
11:31 26 Dec 19
Helpful. Good fees
craig M.
craig M.
11:37 09 Dec 19
A big thanks to Darren and Key visaApplied for a 3 month Australian Visa for my girlfriend,Received 2 years worth of multiple visasthe most knowledgeable company in Thailandalso great communication, hard to fault
Andrew B.
Andrew B.
07:32 05 Dec 19
I have used Key Visa for my daughters English Passport in 2015 and wife and stepdaughters UK settlement Visas this year, 2019. Thanks to key Visa's excellent services we were successful in obtaining all of these.
charich ช.
charich ช.
16:37 01 Dec 19
graham W.
graham W.
09:43 01 Dec 19
Spencer S.
Spencer S.
02:36 29 Nov 19
I have been using Darren at Key Visa for nine years for both mine Visa for Thailand and my GF for the UK, Darren and the team go out of there way to make it simple and stress free. I would not use or trust anyone else to look after both mine and my GF Visa requirements. Thanks Darren for all your help over the last nine years
Adam C
Adam C
04:25 27 Nov 19
The fee was well worth not having to travel to Bangkok to the embassy and then having to go a second time when the new passport was ready. All done with EMS.
barry P.
barry P.
04:20 25 Nov 19
Very helpful . Knowelgable staff .
Tony S.
Tony S.
08:43 20 Nov 19
Good and quick service
Richard B.
Richard B.
12:38 14 Nov 19
Darren and his staff provide a great service at a reasonable price and I would recommend them to anyone.
Leslie B.
Leslie B.
04:37 14 Nov 19
Shaun D.
Shaun D.
18:55 31 Oct 19
Hi Darren, I dont usually do reviews but couldn't let this go without giving you a quick mention, than you to you and your staff for making my visa run to Cambodia absolutely perfect, such an easy process, will be using you from now on thank you
John M.
John M.
09:10 28 Oct 19
Used the place a while ago great service .
Jim O.
Jim O.
07:43 26 Oct 19
Very efficient and well priced service. No complaints.
Dave M I.
Dave M I.
10:20 23 Oct 19
Top man Darren!!😁
Jeremy H.
Jeremy H.
08:08 14 Oct 19
Excellent service I was very impressed
Danny M.
Danny M.
14:46 09 Oct 19
Thank you Darren and his team for successfully getting a visa for my girlfriend Duangphon, Very professional and got exactly what we wanted ( A 6 month visa to the UK), I recommend Key Visa to anyone who wants a visa done right the first time from real professionals and I will always be using Key Visa for my girlfriends Visa in the future, We’re absolutely delighted 😁
Darren and his team have sorted out a new English renewal passport for me in the past, and is now in the process of organising my son his first British passport so he will have both Thai and British passports available for his future, this I believe is very important for any foreigner likewise in my similar situation.I always find Darren’s professionalism second to none, he does a first class job every time and when I get the chance I always recommend his service to anyone wanting to get things organised quickly and efficiently.I am here in Thailand ten years and know after vast experience it always pays to use the best and get the job done right the first time, and to do this Darren is defiantly the man.Thanks Key Visa And Your [email protected] Harry
chris M.
chris M.
02:49 22 Sep 19
Good efficient not easy to find at first but well worth finding
Paul A.
Paul A.
10:19 20 Sep 19
Been using Darren for years !!! I will not use anyone else the service is simple first class !!! Do not go anywhere else REALLY
Grahame C.
Grahame C.
03:40 11 Sep 19
Good service. Straight talking.
Edmond S.
Edmond S.
10:55 16 Aug 19
Totally satisfied customer great job Darren thank you very much
derek C.
derek C.
14:43 13 Aug 19
This company were superb. Helped in every way. Fantastic..l was lost without their help..Class..My son is Thai.their help was immense...Massive thanks
simon G.
simon G.
01:29 08 Aug 19
Great service, very professional. I am from UK, my wife from Lithuania and our adopted son is from Hong Kong. Darren and his team sorted out my retirement visa and my family's right of abode in Thailand with no issues at all. Highly recommend the service and fees are very reasonable. 5 stars!!!
Wendy B.
Wendy B.
04:57 29 Jul 19
I have nothing but awesome things to say about Darren and his team. I am not the easiest client being quite highly strung i tend to ask 500questions about the same thing, every answer was met with patience and explanatory info. Professional affordable HONEST service with minimal effort from my side - HIGHLY RECOMMENDED FOR ALL TRAVELLING IN THAILAND AND SURROUNDING AREAS
Roger P.
Roger P.
12:12 28 Jul 19
Best visa company in pattaya
Scott M.
Scott M.
07:49 23 Jul 19
Adequate and as promised. Done with no bother. When non conforming issues came up, I go to Darren.
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