The British Embassy in Bangkok

Like all foreign Embassies and Consulates around the World the British Embassy has a major role dealing with a wide range of political, commercial, security and economic questions of interest to the UK and Thailand.

They also have a professional visa issuing department and a fully manned Consular section providing help to British Citizens living and on holiday in Thailand and surrounding areas.

The British Embassy in Bangkok is a hive of activity on a daily basis helping foreigners in distress and also issuing visas for foreign Nationals wishing to travel to the UK for many reasons including tourism and settlement mainly for Thai Nationals.

The visa section at the British Embassy

are there to evaluate visa applications and make decisions on each visa application but please note they do this behind closed doors and the visa section is no longer open to the public you should not direct visa inquiries or visa applications to the British Embassy.

The visa section for many years have been using their outsourcing partner called the VFS global located at the Trendy building Bangkok and their role is to deal with the influx of daily UK visa applications. The trained VFS staff obtain all applicants biometric details and also receive the visa application from the applicant.

The visa application is then forwarded to the British Embassy Bangkok for a decision and then sent back to the VFS ready for the applicant to collect the documents and their passport and the verdict.

If you arrive at the British Embassy with a visa inquiry or any documents you will be turned away and told to go to the VFS located at the Trendy Building Bangkok.

The Consular section at the British Embassy

are there to help British Citizen in distress were they can and also to help supply notarized documents on a daily basis for example, income letters for British Nationals and sworn affirmations allowing a UK citizen the freedom to marry.

You can check the British Embassy Bangkok for a range of services the Embassy staff deal with and also the services they cannot help with for instance giving you money if you have run out during your holiday.

Entrance to the British Embassy Consular section in Bangkok is now on appointment system so you cannot just walk in anymore you have to go the website below and make an online appointment you will then print the appointment and take it with you to show the Embassy security on the front gate. Without an appointment you will not be allowed entry.

The British Embassy will no longer issue proof of life documents for your pension provider, however Key Visa are able to undertake this service, please check out our information page on this service.

British Passport renewal in Thailand

This service has not been dealt with by the British Embassy in Bangkok for over 6 years this service is now operated by the HMPO which is located at the VFS Global building, which is the same location that UK visa applications are dealt with so the UK passports and the UK visas are both applied for in the same location.

British Embassy Bangkok
14 Wireless Road, Lumpini, Pathumwan,
Bangkok
10330
Email: [email protected]

Telephone: +66 (0) 2 305 8333

Fax: +66 (0) 2 255 9278

Key visa Company can also help UK Citizens with services provided by the British Embassy and the British HMPO including

The British Embassy in Bangkok is a very professional and efficient run establishment constantly looking at ways of improving their services and making it more streamline.

You must note that they are duly busy on a daily basis an respect should always be shown as they have a very difficult job and credit should be given were due.

If you require more details then please call Darren on 081 0045 397 or e-mail [email protected]

  • Please note once the passport has been ordered we can if you require send the old passport back to you
  • We only require payment once your documents have been received and checked we will then send you our Thai bank details to deposit the fee

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    Nicholas D.
    Nicholas D.
    22:35 19 Aug 22
    In difficult times they got the job done. UK passport renewal in 2022. My only gripe is my emails and phone calls went unanswered during the process. I was rude to the lady in the office. Sorry about that. When we asked for my (old) passport to be sent back on short notice for the 90 day renewal they sent it back immediately. Thanks guys. Sorry for the trouble
    Chris H.
    Chris H.
    04:22 06 Jul 22
    Passport renewal
    Brian C.
    Brian C.
    03:58 15 Jun 22
    I have used Key Visa since moving to Thailand over 3 years ago. Darren quickly helped sort out my VISA, back then and arranged for me to open a Bank Account with Bangkok Bank which is invaluable and a must for any long term stay or ex pat. Also directed me to some one who helped me get Motorbike and Driving Licence. 3 years later and on this occasion I asked them to arrange a new 50 page UK passport along with renew VISA etc. Highly recommend Darren and his staff of front office ladies to get you sorted. Thanks
    John A.
    John A.
    07:11 20 Apr 22
    Rang them to update my tourist visa from 30 day to 60 day. Was advised I needed my passport plus another passport photo. I dropped them in the office, 5 mins paperwork. Email received day later job done✔️ Took the aggro of doing it myself as a first time visitor.Staff very helpful, I'm more than happy to give Darren and his staff a 5 star review
    Linda G.
    Linda G.
    12:46 11 Mar 22
    Key visa staff were really helpful and knew exactly what to do for my request.My application was handled efficiently and quickly and my passport returned very quickly with the stamps required.I would definitely recommend Darren and his staff if you need any visa or passport assistance.
    John - C.
    John - C.
    13:55 07 Mar 22
    Excellent service from Darren and Key Visa. My only complaint was with The Thai Post office who managed to lose an EMS envelope with my passport in it. The passport was wrongly delivered to another town 20 miles away because the postal workers could not read English which was very clearly printed on the envelope. It took a whole day for my wife and the postman to track down the missing passport. Darren was very patient with me and my rantings and very supportive. I would advise anyone that has to deal with The ThaI Postal system to write their address in Thai. In the sticks very few people understand English.
    Robert H.
    Robert H.
    05:56 13 Dec 21
    I recently renewed my UK Passport through Key Visa and found Darren and his staff to be extremely helpful and efficient. My Passport arrived as promised with zero drama and/or issues. And as such, I highly recommend this company and will definitely be using their services again.
    Cameron A.
    Cameron A.
    05:17 23 Sep 21
    Great service for getting a new UK passport during Covid restrictions around Bangkok. Thanks Darren!
    justin S.
    justin S.
    16:46 28 Jul 21
    In the last 16 months Darren has assisted me with getting a new uk passport whilst living in Thailand and just recently a tourist visa for my thai girlfriend, he is very knowledgeable and a pleasure to deal with, would highly recommend
    David P.
    David P.
    05:12 07 Jul 21
    I was dreading the prospect of going through the lengthy process of renewing my British passport so I decided to give Key Visa’s passport renewal service a try and I am so glad that I did.All I did was to provide two photographs and pay the all-inclusive fee of THB 12,000. This fee covers all the charges for Key Visa, British HMPO and two trips to Bangkok for Key Visa staff to submit the application and then collect the new passport. I was in and out of their offices within 10 minutes. All documentation was completed by Key Visa staff.After 20 days, I received an email from British HMPO that my passport was ready for collection.I extend my sincere thanks and gratitude to Key Visa for their amazingly prompt and efficient service and would have absolutely no hesitation in recommending their British passport renewal service to anyone who wants a stress-free passport renewal.
    scott C.
    scott C.
    02:41 03 Jul 21
    Excellent service, extremely efficient, UK passport renewal completed in 3 weeks.
    Brian Y.
    Brian Y.
    08:58 13 Jun 21
    Oh dear,just another boring comment from a satisfied customer.But there's nothing boring about Key Visa.This guy Darren and his team are amazing.I applied to renew my British passport.Took heed of reading about issue delays,but my new passport came back in under 4 weeks.I live in Phuket and was worried about traveling to Bangkok during this covid time.But I needn't have,Key Visa took care of everything,and the service isn't expensive when you consider air fares,accomodation,hassle.So i'll make it brief,Thank you Key Visa,Thank you Darren,Thank you team.
    mark H.
    mark H.
    03:23 14 Dec 20
    Was a little nervous sending my UK passport from Phuket to Pataya for renewal. I needn't of worried, the service provided was quick and efficient. The whole process took 6 weeks, which given Covid was very good. I whole heatedly recommend Key Visa for UK passport renewal as a hassle free option. Thank you.
    Steve G.
    Steve G.
    00:55 26 Aug 20
    Just used Key Visa to renew my English passport, the process could not of been simpler, all done in the time frame they quoted. Also good with communication during the process, so one knows exactly what is happening.An excellent service and Key Visa / Darren will be my go-to office for any of my needs in the future......
    Paul B.
    Paul B.
    09:53 03 Jul 20
    Update July 2020. Just used these guys to renew my passport. Highly recommended !Great service from Darren and the team when renewing my retirement visa. I will be using them again.
    Greg L.
    Greg L.
    02:05 05 Mar 20
    I live in the Nongbualamphu area and was naturally a little wary of sending my passport and documents through the post to Pattaya but no problems whatsoever and my new UK passport arrived back to me within 3 weeks of the application arriving with Darren. A highly recommended service - takes all the stress out of what would be an expensive and time consuming process. Well worth every Bhat of the fee - thank you for an excellent service Darren and the team at Key Visa!
    N L.
    N L.
    04:33 26 Feb 20
    I have used this service for obtaining a second UK passport. Excellent service where I obtained my passport hassle free. Just doing the same again. Highly recommend you use. Darren and staff very helpful.
    Robert T.
    Robert T.
    11:47 28 Jan 20
    Excellent communicating skills and very efficient staff to help all Brits and Aussies with their passport and visa requirements.
    Andrew B.
    Andrew B.
    07:32 05 Dec 19
    I have used Key Visa for my daughters English Passport in 2015 and wife and stepdaughters UK settlement Visas this year, 2019. Thanks to key Visa's excellent services we were successful in obtaining all of these.
    Adam C
    Adam C
    04:25 27 Nov 19
    The fee was well worth not having to travel to Bangkok to the embassy and then having to go a second time when the new passport was ready. All done with EMS.
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