The British Embassy in Bangkok

Like all foreign Embassies and Consulates around the World the British Embassy has a major role dealing with a wide range of political, commercial, security and economic questions of interest to the UK and Thailand.

They also have a professional visa issuing department and a fully manned Consular section providing help to British Citizens living and on holiday in Thailand and surrounding areas.

The British Embassy in Bangkok is a hive of activity on a daily basis helping foreigners in distress and also issuing visas for foreign Nationals wishing to travel to the UK for many reasons including tourism and settlement mainly for Thai Nationals.

The visa section at the British Embassy

are there to evaluate visa applications and make decisions on each visa application but please note they do this behind closed doors and the visa section is no longer open to the public you should not direct visa inquiries or visa applications to the British Embassy.

The visa section for many years have been using their outsourcing partner called the VFS global located at the Trendy building Bangkok and their role is to deal with the influx of daily UK visa applications. The trained VFS staff obtain all applicants biometric details and also receive the visa application from the applicant.

The visa application is then forwarded to the British Embassy Bangkok for a decision and then sent back to the VFS ready for the applicant to collect the documents and their passport and the verdict.

If you arrive at the British Embassy with a visa inquiry or any documents you will be turned away and told to go to the VFS located at the Trendy Building Bangkok.

The Consular section at the British Embassy

are there to help British Citizen in distress were they can and also to help supply notarized documents on a daily basis for example, income letters for British Nationals and sworn affirmations allowing a UK citizen the freedom to marry.

You can check the British Embassy Bangkok for a range of services the Embassy staff deal with and also the services they cannot help with for instance giving you money if you have run out during your holiday.

Entrance to the British Embassy Consular section in Bangkok is now on appointment system so you cannot just walk in anymore you have to go the website below and make an online appointment you will then print the appointment and take it with you to show the Embassy security on the front gate. Without an appointment you will not be allowed entry.

The British Embassy will no longer issue proof of life documents for your pension provider, however Key Visa are able to undertake this service, please check out our information page on this service.

British Passport renewal in Thailand

This service has not been dealt with by the British Embassy in Bangkok for over 6 years this service is now operated by the HMPO which is located at the VFS Global building, which is the same location that UK visa applications are dealt with so the UK passports and the UK visas are both applied for in the same location.

British Embassy Bangkok
14 Wireless Road, Lumpini, Pathumwan,
Email: [email protected]

Telephone: +66 (0) 2 305 8333

Fax: +66 (0) 2 255 9278

Key visa Company can also help UK Citizens with services provided by the British Embassy and the British HMPO including

The British Embassy in Bangkok is a very professional and efficient run establishment constantly looking at ways of improving their services and making it more streamline.

You must note that they are duly busy on a daily basis an respect should always be shown as they have a very difficult job and credit should be given were due.

If you require more details then please e-mail [email protected]

  • Please note once the passport has been ordered we can if you require send the old passport back to you
  • We only require payment once your documents have been received and checked we will then send you our Thai bank details to deposit the fee

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    N L.
    N L.
    13:47 08 Dec 23
    I have used this service for obtaining a second UK passport. Excellent service where I obtained my passport hassle free. Just doing the same again. Highly recommend you use. Darren sadly passed away and his wife continues the business. I was able to get my second British passport renewed with excellent service a few days ago.
    Anthony P.
    Anthony P.
    04:45 11 Nov 23
    This has been my "go to" visa/passport agency for the last 10 years. They have always been friendly and professional..........have never let me down. Recommended by me 100%.
    garry B.
    garry B.
    08:28 07 Nov 23
    It took about 3 weeks for the UK to process my daughter's passport. We had to send better quality pictures and documents, which caused a slight delay beforhand, but overall, their service was excellent. I'm grateful to the Key Visa staff for their help in renewing my daughter's passport, and I would definitely use their services again.
    Clive B.
    Clive B.
    06:23 25 Aug 23
    UK passport renewed in just over 3 weeks, very professional staff, can’t thank them enough, highly recommended
    The P.
    The P.
    06:10 06 Jul 23
    Excellent, professional, trustable Agency. The best Visa Agency services I've been use in many years here in Thailand. A little issue... They told that my passport will back in 30 days. Actually 33 days..
    DAVID C.
    DAVID C.
    06:47 17 Jan 23
    Recently obtained a visa for myself and British passport for my partner..No hassle no immigration queueing. Great staff great service thank you Key Visa Thailand…..
    Christopher W.
    Christopher W.
    08:01 25 Nov 22
    key Visa has a proven track record. They have got me a retirement visa for years and renewed my passport without me having to go to Bangkok. They also got my daughter, born in Thailand, an English passport.Use Key Visa to sort out your retirement visa problems and for getting passports renewed or being obtained for citizens of dual nationalityExceptionally efficient
    finlay S.
    finlay S.
    10:06 24 Nov 22
    Had to renew my uk passport and chose key visa to deal with my application as I am up country in Chaiyaphum province.Great service from Darren and staff always quick and friendly replies to emails.Passport back in 11 weeks time it takes for uk to process.Collected by Key visa and posted by ems to me with old passport and letter to transfer visa stamps to new passport.Great service.
    Polsky E.
    Polsky E.
    01:56 11 Nov 22
    After attempting for 2 days to get a retirement visa myself with my Thai girlfriends help to no avail and being left totally frustrated I eventually gave up and contacted Darren. After consultation with Darren he calmly brought me back down to earth, reassuring me that the visa would be procured with little effort by myself. I left feeling very confident and reassured at what Darren had said. Yesterday I collected my passport with said visa for 15 months. Many thanks to Darren and team, Key Visa did a great job.
    Maurice P.
    Maurice P.
    10:51 21 Oct 22
    Having had a difficult time renewing my UK passport I have to thank Key Visa service for their excellent help in difficult times in successfully getting my updated passport. Covid has played a big part in delays from the passport office along with increased demand and the Ukraine conflict but for those non UK residents this has caused many delays. Darren and his staff have been most helpful in ensuring this was completed as quickly as possible and I thoroughly recommend their service to anyone who are looking for this type of service. Many thanks for a five star service.
    Nicholas D.
    Nicholas D.
    22:35 19 Aug 22
    In difficult times they got the job done. UK passport renewal in 2022. My only gripe is my emails and phone calls went unanswered during the process. I was rude to the lady in the office. Sorry about that. When we asked for my (old) passport to be sent back on short notice for the 90 day renewal they sent it back immediately. Thanks guys. Sorry for the trouble
    Chris H.
    Chris H.
    04:22 06 Jul 22
    Passport renewal
    Brian C.
    Brian C.
    03:58 15 Jun 22
    I have used Key Visa since moving to Thailand over 3 years ago. Darren quickly helped sort out my VISA, back then and arranged for me to open a Bank Account with Bangkok Bank which is invaluable and a must for any long term stay or ex pat. Also directed me to some one who helped me get Motorbike and Driving Licence. 3 years later and on this occasion I asked them to arrange a new 50 page UK passport along with renew VISA etc. Highly recommend Darren and his staff of front office ladies to get you sorted. Thanks
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