How to get a Thai Residence Certificate

There are some procedures in Thailand such as obtaining a Thai driving licence which require you to present a residence certificate to prove your address.

There are two ways in which you can obtain this certificate, one is at your embassy and one is at your local immigration office. It is usually more convenient to use your local immigration office.

Residence Certificate at Chonburi (Pattaya/Jomtien) Immigration

You will need to take with you the following items:

  • 2 Colour Photos – 4cm x 6cm
  • Your Original Passport
  • Original Proof of Address – Rental Contract or Yellow Tabian Baan and a signed photocopy
  • Signed copy of the photo page in your passport
  • Signed copy of the visa stamp in your passport
  • Signed copy of the TM6 (Departure) card in your passport

If you arrive at the immigration office and complete the process before lunchtime you should be able to pick up your residence certificate in the afternoon.

If you complete the process in the afternoon then you will usually need to wait until the following day to collect your certificate.

You will need to complete form TM18 which can be downloaded here

Take a ticket from the machine and wait for your number to be called, at Chonburi Immigration the residence certificate desk is located in an office on the left hand side of the room.

The immigration office will give you a plastic ticket with a number on to collect your certificate, they will often staple this to your passport.

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    Ray N.
    Ray N.
    04:06 01 Dec 23
    If you are considering to get married to your thai partnerThen I recommend key visaIt was a stress free procedure thanks to kook who was very professional, and arranged everything for us in a very short time periodMany thanks Ray and kai
    Chris S.
    Chris S.
    04:03 23 Nov 23
    Good visa agent. Ann is Thai but succeeded the business from her falang husband who recently passed to the best of my knowledge. She is efficient and knowledgeable and my visa process was less expensive than my experience in Phuket as well. I would recommend Key Visa to future Visa seekers.
    Jeffrey W.
    Jeffrey W.
    02:55 16 Nov 23
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    Anthony P.
    04:45 11 Nov 23
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    garry B.
    08:28 07 Nov 23
    It took about 3 weeks for the UK to process my daughter's passport. We had to send better quality pictures and documents, which caused a slight delay beforhand, but overall, their service was excellent. I'm grateful to the Key Visa staff for their help in renewing my daughter's passport, and I would definitely use their services again.
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    Oi Y.
    06:39 06 Nov 23
    This is the 2nd time I have used Key Visa and the service they provide is fantastic the 1st was with Darren was just so good he told me every step of the process and what I needed to do and bring in with me he made sure I understood how and what would be the process of applying for my Visa to stay in Thailand. And with the passing of Darren his wife Ann has kept the business running which I am so grateful for as they in my opinion are the best service you can get. We have now engaged them to do a visa for my Thai partner for a visit to Australia to see and spend time with my Aussie family and see some of Australia as she so wants to see snow. Once again I thank you Ann and all her staff for their help and support
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    t4toph
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    Alan J.
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    Birol O.
    00:30 15 Sep 23
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    Pou K.
    14:08 05 Sep 23
    Great Visa Company Located in Pattaya Thailand which offers reasonable prices and noteworthy services
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    Clive B.
    06:23 25 Aug 23
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    Strawman C.
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    Excellent.
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    D S.
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    David G.
    06:52 01 Aug 23
    Steve T.
    Steve T.
    04:30 30 Jul 23
    Always excellent service for this retired American.
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    Stephen L.
    04:22 27 Jul 23
    Excellent service. I got my retirement visa here it was quick and painless.
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    J T.
    13:29 21 Jul 23
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    Michael M.
    Michael M.
    08:53 15 Jul 23
    We have been trying for a long time to get an Australian tourist visa for our Thai friend. We applied in the past using an Australian immigration lawyer based in Australia and the application (which was expensive and time consuming) was rejected for lack of evidence (intention to return to Thailand etc). Second time round we used Gemma from Key Visa and were successful. Unlike our first agent/lawyer, Gemma examined our evidence in detail and gave suggestions as to where it could be improved. It's clearly beneficial to use an agent who is familiar with this specific visa stream (ie someone in Thailand familiar with getting Thai people into Australia) and the "no win, no professional fee" clearly incentivizes them to help as much as possible. As always in Thailand the service is not perfect and there are some communication gaps etc, but we are very happy with the outcome and would recommend these guys 100%.
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    gary K.
    14:41 14 Jul 23
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    The P.
    06:10 06 Jul 23
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    Tim M.
    14:53 27 Jun 23
    Got my first retirement visa with these. Great service. Everything sorted by them.
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    Charles Robert H.
    00:53 16 Jun 23
    Very helpful. The place to go if you want solutions to your visa problems.
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    Robert P.
    00:40 05 Jun 23
    Very fast, simple smooth, efficient service.
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    Lewi L.
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    If you need assistance with any visa related this is the place in Pattaya.
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    Francisco M.
    08:20 31 Dec 22
    I went to key visa company for a consultation about marriage visa. it turned out they don't do that type of visa but there was another option and the lady was professional and courteous. but since my visa is not finalized I can't honestly give a full report on visa company.
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    tony L.
    01:17 30 Dec 22
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    Thomas K.
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    Thank you for your reply, but there is no ringtone or pickup when ringing your office and none of my mails and messages have been answered.
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    Michael S.
    15:42 10 Dec 22
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    C B
    15:54 09 Dec 22
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    07:23 08 Dec 22
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    Christopher W.
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    finlay S.
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    Michael H.
    07:31 20 Nov 22
    Michael “Mick” N.
    Michael “Mick” N.
    11:05 19 Nov 22
    Polsky E.
    Polsky E.
    01:56 11 Nov 22
    After attempting for 2 days to get a retirement visa myself with my Thai girlfriends help to no avail and being left totally frustrated I eventually gave up and contacted Darren. After consultation with Darren he calmly brought me back down to earth, reassuring me that the visa would be procured with little effort by myself. I left feeling very confident and reassured at what Darren had said. Yesterday I collected my passport with said visa for 15 months. Many thanks to Darren and team, Key Visa did a great job.
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    Bryan P.
    02:53 06 Nov 22
    Very pleased with the service I received here. Darren was very knowledgeable. Now my retirement Visa has been issued. I am delighted with Key Visa. Fantastic service. I am very grateful.
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    Tim M.
    08:08 30 Oct 22
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    Joe on the Go !
    Joe on the Go !
    02:44 24 Oct 22
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    Maurice P.
    10:51 21 Oct 22
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    berny P.
    06:23 20 Oct 22
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    Christopher B.
    15:21 18 Oct 22
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    J T.
    J T.
    07:55 15 Sep 22
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    Brenda B.
    03:16 12 Sep 22
    Friendly and efficient service ...
    Nicholas D.
    Nicholas D.
    22:35 19 Aug 22
    In difficult times they got the job done. UK passport renewal in 2022. My only gripe is my emails and phone calls went unanswered during the process. I was rude to the lady in the office. Sorry about that. When we asked for my (old) passport to be sent back on short notice for the 90 day renewal they sent it back immediately. Thanks guys. Sorry for the trouble
    Steve H.
    Steve H.
    06:47 12 Aug 22
    Darren and his staff are friendly, helpful and most of all very knowledgeable. If you need real and accurate advice then look no further.
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    Ian L.
    04:53 08 Jul 22
    Darren and his team are truly excellent offering an exemplary service. Was updated regularly as visa was processed and everything went smoothly. Darren took time to explain the process and was always available to answer questions. Highly recommended. Thank you
    Wayne C
    Wayne C
    01:52 07 Jul 22
    Great service from Darren and his Team, highly recommended! They get the job done courteously and professionally every time.
    Chris H.
    Chris H.
    04:22 06 Jul 22
    Passport renewal
    Travelling O.
    Travelling O.
    01:43 05 Jul 22
    Good and quick service, reliable staff that can handle all visa issues within reason.
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    Jason M.
    15:16 02 Jul 22
    Great staff very helpful. Highly recommend Key Visa.
    Nicholas W.
    Nicholas W.
    00:38 02 Jul 22
    Key Visa fantastic helpful staff you want your loved ones to go home with you this is the place that will make it happen.
    William F.
    William F.
    12:03 01 Jul 22
    I received the answers I wanted. Quickly and easily
    Brian C.
    Brian C.
    03:58 15 Jun 22
    I have used Key Visa since moving to Thailand over 3 years ago. Darren quickly helped sort out my VISA, back then and arranged for me to open a Bank Account with Bangkok Bank which is invaluable and a must for any long term stay or ex pat. Also directed me to some one who helped me get Motorbike and Driving Licence. 3 years later and on this occasion I asked them to arrange a new 50 page UK passport along with renew VISA etc. Highly recommend Darren and his staff of front office ladies to get you sorted. Thanks
    Tim F
    Tim F
    07:59 01 Jun 22
    A big thank you to Darren and the staff at Key Visa. I received prompt, courteous and professional communications and service for the annual renewal of my extention of stay and multiple reentry permit. I will be back once again this time next year. Great job!
    David H.
    David H.
    01:04 31 May 22
    T A.
    T A.
    06:30 27 May 22
    Great staff and excellent service.Both polite and prompt.
    H A
    H A
    12:05 24 May 22
    Professional and honest man, he extended my tourist visa in one day and at a reasonable price, definitely recommend this office.Hassan,
    andy W.
    andy W.
    03:21 24 May 22
    well Darren it had been 2 years since i last saw you ,i would like to thank you and your staff for an excellent service for my visa. I can highly recommend key visa for all services and i have used them for many years .Dont go anywhere else use Key Visa
    Jay R.
    Jay R.
    15:19 02 May 22
    Experienced & knowledge about all things immigration and visas
    John A.
    John A.
    07:11 20 Apr 22
    Rang them to update my tourist visa from 30 day to 60 day. Was advised I needed my passport plus another passport photo. I dropped them in the office, 5 mins paperwork. Email received day later job done✔️ Took the aggro of doing it myself as a first time visitor.Staff very helpful, I'm more than happy to give Darren and his staff a 5 star review
    paul C.
    paul C.
    19:04 04 Apr 22
    Very helpful and courteous.
    Charles C.
    Charles C.
    07:22 28 Mar 22
    Great place for expats to get visa applications completed in record time. They have great immigration contacts so you don't have to wait nearly as long as others do. Also this is only for expat visas. They don't do tourist visas.The only reason the didn't get 5 stars is because the employees are difficult to understand so I had to go in a few times instead of being able to handle things over the phone. The owner is a Brit so for English speakers he's usually always available for questions.
    Thinka B.
    Thinka B.
    05:27 12 Mar 22
    Excellent and prompt service, very professional.
    Linda G.
    Linda G.
    12:46 11 Mar 22
    Key visa staff were really helpful and knew exactly what to do for my request.My application was handled efficiently and quickly and my passport returned very quickly with the stamps required.I would definitely recommend Darren and his staff if you need any visa or passport assistance.
    John - C.
    John - C.
    13:55 07 Mar 22
    Excellent service from Darren and Key Visa. My only complaint was with The Thai Post office who managed to lose an EMS envelope with my passport in it. The passport was wrongly delivered to another town 20 miles away because the postal workers could not read English which was very clearly printed on the envelope. It took a whole day for my wife and the postman to track down the missing passport. Darren was very patient with me and my rantings and very supportive. I would advise anyone that has to deal with The ThaI Postal system to write their address in Thai. In the sticks very few people understand English.
    Scott Y.
    Scott Y.
    11:51 26 Feb 22
    I have known Darren many years and he has helped me with a range of visa processes during my time in Thailand over the past 15 years. Professional, honest, hardworking and a pleasure to do business with. His staff are friendly and welcoming and they will assist you every step of the way. I recently lost my job and thus had my work permit cancelled and Darren assured me he could help and that's exactly what he did. A pleasure to know. If you need any help and advice with visas, give him a visit - you won't be disappointed. Cheers for your help and kindness!
    Jura K.
    Jura K.
    08:03 24 Feb 22
    Very good service. Thanks.
    andrey tkachev T.
    andrey tkachev T.
    10:44 16 Jan 22
    Very efficient and fast service . Despite the expected slowdown due to the New Year holidays and Covid, Darren and his team did everything possible to solve my problem in a timely manner. I will definitely come here again.
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