How to get a Thai Residence Certificate

There are some procedures in Thailand such as obtaining a Thai driving licence which require you to present a residence certificate to prove your address.

There are two ways in which you can obtain this certificate, one is at your embassy and one is at your local immigration office. It is usually more convenient to use your local immigration office.

Residence Certificate at Chonburi (Pattaya/Jomtien) Immigration

You will need to take with you the following items:

  • 2 Colour Photos – 4cm x 6cm
  • Your Original Passport
  • Original Proof of Address – Rental Contract or Yellow Tabian Baan and a signed photocopy
  • Signed copy of the photo page in your passport
  • Signed copy of the visa stamp in your passport
  • Signed copy of the TM6 (Departure) card in your passport

If you arrive at the immigration office and complete the process before lunchtime you should be able to pick up your residence certificate in the afternoon.

If you complete the process in the afternoon then you will usually need to wait until the following day to collect your certificate.

You will need to complete form TM18 which can be downloaded here

Take a ticket from the machine and wait for your number to be called, at Chonburi Immigration the residence certificate desk is located in an office on the left hand side of the room.

The immigration office will give you a plastic ticket with a number on to collect your certificate, they will often staple this to your passport.

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    J T.
    J T.
    07:55 15 Sep 22
    Thanks to Darren and his team for renewing my retirement visa and re-entry permit! I got it back in ONE DAY! Awesome service. I highly recommend Key Visa and will definitely be using them again in the future!
    Brenda B.
    Brenda B.
    03:16 12 Sep 22
    Friendly and efficient service ...
    Nicholas D.
    Nicholas D.
    22:35 19 Aug 22
    In difficult times they got the job done. UK passport renewal in 2022. My only gripe is my emails and phone calls went unanswered during the process. I was rude to the lady in the office. Sorry about that. When we asked for my (old) passport to be sent back on short notice for the 90 day renewal they sent it back immediately. Thanks guys. Sorry for the trouble
    Steve H
    Steve H
    06:47 12 Aug 22
    Darren and his staff are friendly, helpful and most of all very knowledgeable. If you need real and accurate advice then look no further.
    pieter M.
    pieter M.
    14:23 31 Jul 22
    perfect help to get a visa
    Ian L.
    Ian L.
    04:53 08 Jul 22
    Darren and his team are truly excellent offering an exemplary service. Was updated regularly as visa was processed and everything went smoothly. Darren took time to explain the process and was always available to answer questions. Highly recommended. Thank you
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    Wayne C
    01:52 07 Jul 22
    Great service from Darren and his Team, highly recommended! They get the job done courteously and professionally every time.
    Dave N
    Dave N
    06:32 06 Jul 22
    Easy process to get my 15 month visa. I highly recommend Darren and his team. A+
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    Chris H.
    04:22 06 Jul 22
    Passport renewal
    Travelling O.
    Travelling O.
    01:43 05 Jul 22
    Good and quick service, reliable staff that can handle all visa issues within reason.
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    Jason M.
    15:16 02 Jul 22
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    Kawasaki 59 5.
    Kawasaki 59 5.
    21:20 27 Jun 22
    Excellent if u need visa or anything Darren is the man.
    Brian C.
    Brian C.
    03:58 15 Jun 22
    I have used Key Visa since moving to Thailand over 3 years ago. Darren quickly helped sort out my VISA, back then and arranged for me to open a Bank Account with Bangkok Bank which is invaluable and a must for any long term stay or ex pat. Also directed me to some one who helped me get Motorbike and Driving Licence. 3 years later and on this occasion I asked them to arrange a new 50 page UK passport along with renew VISA etc. Highly recommend Darren and his staff of front office ladies to get you sorted. Thanks
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    Christopher W.
    11:03 06 Jun 22
    Efficient service. I use them every year to get my certified letter from the British Embassy to support my Pension Income for my Retirement Visa. Unfortunately from 14th December 2018 the British Embassy will no longer certify income letters. No one yet knows what new arrangements will be put in place by Pattaya Immigration! I now useKey Visa to do it for me. Excellent service. I was unable to get my retirement visa last November 2021 as I was bedridden then. Key Visa did it for me. I have used them for a number of years
    Tim F
    Tim F
    07:59 01 Jun 22
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    David H.
    01:04 31 May 22
    T A.
    T A.
    06:30 27 May 22
    Great staff and excellent service.Both polite and prompt.
    H A
    H A
    12:05 24 May 22
    Professional and honest man, he extended my tourist visa in one day and at a reasonable price, definitely recommend this office.Hassan,
    andy W.
    andy W.
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    Jay R.
    15:19 02 May 22
    Experienced & knowledge about all things immigration and visas
    John A.
    John A.
    07:11 20 Apr 22
    Rang them to update my tourist visa from 30 day to 60 day. Was advised I needed my passport plus another passport photo. I dropped them in the office, 5 mins paperwork. Email received day later job done✔️ Took the aggro of doing it myself as a first time visitor.Staff very helpful, I'm more than happy to give Darren and his staff a 5 star review
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    paul C.
    19:04 04 Apr 22
    Very helpful and courteous.
    Charles C.
    Charles C.
    07:22 28 Mar 22
    Great place for expats to get visa applications completed in record time. They have great immigration contacts so you don't have to wait nearly as long as others do. Also this is only for expat visas. They don't do tourist visas.The only reason the didn't get 5 stars is because the employees are difficult to understand so I had to go in a few times instead of being able to handle things over the phone. The owner is a Brit so for English speakers he's usually always available for questions.
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    Thinka B.
    05:27 12 Mar 22
    Excellent and prompt service, very professional.
    Linda G.
    Linda G.
    12:46 11 Mar 22
    Key visa staff were really helpful and knew exactly what to do for my request.My application was handled efficiently and quickly and my passport returned very quickly with the stamps required.I would definitely recommend Darren and his staff if you need any visa or passport assistance.
    John - C.
    John - C.
    13:55 07 Mar 22
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    Scott Y.
    Scott Y.
    11:51 26 Feb 22
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    08:03 24 Feb 22
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    nigel R.
    07:50 15 Jan 22
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    Gal Z.
    08:41 06 Jan 22
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    John S.
    12:06 21 Dec 21
    Great service and friendly staff which make it easier to get a visa
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    Robert H.
    05:56 13 Dec 21
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    08:50 04 Nov 21
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    Wichan P.
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    12:35 15 Oct 21
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    Cameron A.
    05:17 23 Sep 21
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    Gary Z
    02:44 08 Sep 21
    Darren does a great job at reasonable cost for those who find navigating Thai immigration cumbersome or complicated.
    justin S.
    justin S.
    16:46 28 Jul 21
    In the last 16 months Darren has assisted me with getting a new uk passport whilst living in Thailand and just recently a tourist visa for my thai girlfriend, he is very knowledgeable and a pleasure to deal with, would highly recommend
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    03:23 23 Jul 21
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    David P.
    05:12 07 Jul 21
    I was dreading the prospect of going through the lengthy process of renewing my British passport so I decided to give Key Visa’s passport renewal service a try and I am so glad that I did.All I did was to provide two photographs and pay the all-inclusive fee of THB 12,000. This fee covers all the charges for Key Visa, British HMPO and two trips to Bangkok for Key Visa staff to submit the application and then collect the new passport. I was in and out of their offices within 10 minutes. All documentation was completed by Key Visa staff.After 20 days, I received an email from British HMPO that my passport was ready for collection.I extend my sincere thanks and gratitude to Key Visa for their amazingly prompt and efficient service and would have absolutely no hesitation in recommending their British passport renewal service to anyone who wants a stress-free passport renewal.
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    scott C.
    02:41 03 Jul 21
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    08:58 13 Jun 21
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    John H.
    John H.
    13:17 06 Jun 21
    Used Darren's services 12 years ago, very efficient and I highly recommend him. Good to see he's still going strong.
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    Ralph T.
    10:53 06 Jun 21
    Peter S.
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    04:00 08 May 21
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    James T.
    14:19 28 Apr 21
    First Class Service, I would recommend without hesitation...
    TheJoelBrowne
    TheJoelBrowne
    06:54 06 Apr 21
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    Max P.
    14:46 15 Mar 21
    Prompt and friendly response
    gianluca B.
    gianluca B.
    11:05 11 Mar 21
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    Wendy K.
    02:36 05 Mar 21
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    10:34 04 Mar 21
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    Gordon S.
    05:25 19 Feb 21
    Stefan B.
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    03:38 18 Feb 21
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    Ian B.
    13:01 01 Feb 21
    Very good service, professional and friendly.
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    Peter J.
    01:24 29 Jan 21
    First class service.
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    Julian H.
    14:41 13 Jan 21
    Excellent help, support and advice ...Thanks
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    terry H.
    06:11 13 Jan 21
    Have not used them but have heard good reports about them.Hope to use them in the future.
    Mark O.
    Mark O.
    08:19 07 Jan 21
    Well recommended company for all your visa needs
    Liviu B.
    Liviu B.
    20:10 18 Dec 20
    Darren and his staff were an absolute joy to deal with, from start to finish. He got my girlfriend a 6 month UK Tourist Visa and made the entire process easy and straightforward. I asked him many, many questions, yet he was always happy to help me and gave me reassurance, which was very much appreciated. This is an outstanding company and I highly recommened them to anyone who wants a visa. I will definitely use key services again for when I will need to get married with my thai girlfriend next year and obviously then apply for the marriage visa for my girlfriend.Thanks again Darren . Top man👍
    John W.
    John W.
    21:50 15 Dec 20
    mark H.
    mark H.
    03:23 14 Dec 20
    Was a little nervous sending my UK passport from Phuket to Pataya for renewal. I needn't of worried, the service provided was quick and efficient. The whole process took 6 weeks, which given Covid was very good. I whole heatedly recommend Key Visa for UK passport renewal as a hassle free option. Thank you.
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    Richard T.
    11:21 23 Oct 20
    dave V.
    dave V.
    14:40 30 Sep 20
    I have used this company for many years now for tourist visa weddings and now settlement visas in the UK. I would 100% recommend this company very helpful and great staff.keep up the excellent work.
    69 M.
    69 M.
    09:59 23 Sep 20
    Helpfull . Nice staff. They have been doing this a long time
    Raymond R.
    Raymond R.
    15:10 17 Sep 20
    Darren & staff very polite & efficient.
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    Iain A.
    08:25 15 Sep 20
    Best service every time. One stop shop no hassle.
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    Kenneth B.
    06:19 10 Sep 20
    Great service yet again. I cannot thank you and your team enough.
    David D.
    David D.
    09:12 06 Sep 20
    Living on Koh Chang, the thought of dealing with all the bureaucracy of renewing my British passport and having to go to Bangkok myself, prompted me into contacting Key Visa Co. A wise decision - from start to finish the process was completed easily. The nervousness of being without my passport in Thailand prompted a number of questions during the process which were all answered promptly, and perhaps more importantly, truthfully as the answers given always turned out to be correct. I would have no hesitation in using Key Visa Co again - even if I was much closer to Bangkok. Thank you Darren.
    Peter Slade P & F
    Peter Slade P & F
    21:40 05 Sep 20
    Excellant as always
    Steve G.
    Steve G.
    00:55 26 Aug 20
    Just used Key Visa to renew my English passport, the process could not of been simpler, all done in the time frame they quoted. Also good with communication during the process, so one knows exactly what is happening.An excellent service and Key Visa / Darren will be my go-to office for any of my needs in the future......
    Jonathan R.
    Jonathan R.
    12:35 27 Jul 20
    I have used key visa and Darren twice now, no problems, good service. Very pleased.Cheers.
    H S
    H S
    03:59 15 Jul 20
    Casey G.
    Casey G.
    01:28 08 Jul 20
    Excellent service and would recommend this company to anyone looking to avoid the hassle of going to Bangkok (potentially for three weeks) if they're in need of passport renewal. Always very quick to respond and a very professional approach all round!
    Paul B.
    Paul B.
    09:53 03 Jul 20
    Update July 2020. Just used these guys to renew my passport. Highly recommended !Great service from Darren and the team when renewing my retirement visa. I will be using them again.
    Tigfh H.
    Tigfh H.
    00:55 11 Mar 20
    Michael K.
    Michael K.
    11:02 06 Mar 20
    Greg L.
    Greg L.
    02:05 05 Mar 20
    I live in the Nongbualamphu area and was naturally a little wary of sending my passport and documents through the post to Pattaya but no problems whatsoever and my new UK passport arrived back to me within 3 weeks of the application arriving with Darren. A highly recommended service - takes all the stress out of what would be an expensive and time consuming process. Well worth every Bhat of the fee - thank you for an excellent service Darren and the team at Key Visa!
    N L.
    N L.
    04:33 26 Feb 20
    I have used this service for obtaining a second UK passport. Excellent service where I obtained my passport hassle free. Just doing the same again. Highly recommend you use. Darren and staff very helpful.
    Deepak D.
    Deepak D.
    09:10 22 Feb 20
    They helped me get a retirement extension. Nice people and a superb job.
    Nersi S.
    Nersi S.
    12:38 16 Feb 20
    Great serviceProfessional friendly staff.Will definitely use their services again.Highly recommended
    michael M.
    michael M.
    09:09 14 Feb 20
    first class sevice and very helpful for all your visa needs .
    Robert T.
    Robert T.
    11:47 28 Jan 20
    Excellent communicating skills and very efficient staff to help all Brits and Aussies with their passport and visa requirements.
    Iain M.
    Iain M.
    10:47 27 Jan 20
    Darren and his staff were an absolute joy to deal with, from start to finish. He got my girlfriend a 6 month UK visa and made the entire process easy and straightforward. I asked him many, many questions, yet he was always happy to help me and gave me reassurance, which was very much appreciated. This is an outstanding company and I highly recommened them to anyone who wants a visa.
    Glenn C.
    Glenn C.
    05:28 30 Dec 19
    Competent and friendly
    Michael C.
    Michael C.
    11:31 26 Dec 19
    Helpful. Good fees
    craig M.
    craig M.
    11:37 09 Dec 19
    A big thanks to Darren and Key visaApplied for a 3 month Australian Visa for my girlfriend,Received 2 years worth of multiple visasthe most knowledgeable company in Thailandalso great communication, hard to fault
    Andrew B.
    Andrew B.
    07:32 05 Dec 19
    I have used Key Visa for my daughters English Passport in 2015 and wife and stepdaughters UK settlement Visas this year, 2019. Thanks to key Visa's excellent services we were successful in obtaining all of these.
    charich ช.
    charich ช.
    16:37 01 Dec 19
    graham W.
    graham W.
    09:43 01 Dec 19
    Spencer S.
    Spencer S.
    02:36 29 Nov 19
    I have been using Darren at Key Visa for nine years for both mine Visa for Thailand and my GF for the UK, Darren and the team go out of there way to make it simple and stress free. I would not use or trust anyone else to look after both mine and my GF Visa requirements. Thanks Darren for all your help over the last nine years
    Adam C
    Adam C
    04:25 27 Nov 19
    The fee was well worth not having to travel to Bangkok to the embassy and then having to go a second time when the new passport was ready. All done with EMS.
    barry P.
    barry P.
    04:20 25 Nov 19
    Very helpful . Knowelgable staff .
    Tony S.
    Tony S.
    08:43 20 Nov 19
    Good and quick service
    Richard B.
    Richard B.
    12:38 14 Nov 19
    Darren and his staff provide a great service at a reasonable price and I would recommend them to anyone.
    Leslie B.
    Leslie B.
    04:37 14 Nov 19
    Shaun D.
    Shaun D.
    18:55 31 Oct 19
    Hi Darren, I dont usually do reviews but couldn't let this go without giving you a quick mention, than you to you and your staff for making my visa run to Cambodia absolutely perfect, such an easy process, will be using you from now on thank you
    John M.
    John M.
    09:10 28 Oct 19
    Used the place a while ago great service .
    Jim O.
    Jim O.
    07:43 26 Oct 19
    Very efficient and well priced service. No complaints.
    Dave M I.
    Dave M I.
    10:20 23 Oct 19
    Top man Darren!!😁
    Jeremy H.
    Jeremy H.
    08:08 14 Oct 19
    Excellent service I was very impressed
    Danny M.
    Danny M.
    14:46 09 Oct 19
    Thank you Darren and his team for successfully getting a visa for my girlfriend Duangphon, Very professional and got exactly what we wanted ( A 6 month visa to the UK), I recommend Key Visa to anyone who wants a visa done right the first time from real professionals and I will always be using Key Visa for my girlfriends Visa in the future, We’re absolutely delighted 😁
    Darren and his team have sorted out a new English renewal passport for me in the past, and is now in the process of organising my son his first British passport so he will have both Thai and British passports available for his future, this I believe is very important for any foreigner likewise in my similar situation.I always find Darren’s professionalism second to none, he does a first class job every time and when I get the chance I always recommend his service to anyone wanting to get things organised quickly and efficiently.I am here in Thailand ten years and know after vast experience it always pays to use the best and get the job done right the first time, and to do this Darren is defiantly the man.Thanks Key Visa And Your [email protected] Harry
    chris M.
    chris M.
    02:49 22 Sep 19
    Good efficient not easy to find at first but well worth finding
    Paul A.
    Paul A.
    10:19 20 Sep 19
    Been using Darren for years !!! I will not use anyone else the service is simple first class !!! Do not go anywhere else REALLY
    Grahame C.
    Grahame C.
    03:40 11 Sep 19
    Good service. Straight talking.
    Edmond S.
    Edmond S.
    10:55 16 Aug 19
    Totally satisfied customer great job Darren thank you very much
    derek C.
    derek C.
    14:43 13 Aug 19
    This company were superb. Helped in every way. Fantastic..l was lost without their help..Class..My son is Thai.their help was immense...Massive thanks
    simon G.
    simon G.
    01:29 08 Aug 19
    Great service, very professional. I am from UK, my wife from Lithuania and our adopted son is from Hong Kong. Darren and his team sorted out my retirement visa and my family's right of abode in Thailand with no issues at all. Highly recommend the service and fees are very reasonable. 5 stars!!!
    Wendy B.
    Wendy B.
    04:57 29 Jul 19
    I have nothing but awesome things to say about Darren and his team. I am not the easiest client being quite highly strung i tend to ask 500questions about the same thing, every answer was met with patience and explanatory info. Professional affordable HONEST service with minimal effort from my side - HIGHLY RECOMMENDED FOR ALL TRAVELLING IN THAILAND AND SURROUNDING AREAS
    Roger P.
    Roger P.
    12:12 28 Jul 19
    Best visa company in pattaya
    Scott M.
    Scott M.
    07:49 23 Jul 19
    Adequate and as promised. Done with no bother. When non conforming issues came up, I go to Darren.
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