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UK Passport Renewal in Thailand – Darren McGarry & Key Visa can do it for you without going to Bangkok

We can help you wherever you live in Thailand, simply send your docs to us via EMS

Once we have received your documents and they have been checked we will e-mail you to confirm we have them and also advise you of our Thai bank account details to deposit the fee

Do you need to renew your passport earlier than planned due to Brexit? click here to check

Key Visa can take away all the hassle of renewing your British passport in Thailand for a service fee of just 5000 baht (this is in addition to your passport renewal fee) which includes document checking, photocopies, taking the application to Bangkok and collecting the new British passport when it is ready.

Even if you live away from Pattaya then we can still help, just send your documents to us via EMS and make the payment into our bank account. When your new passport is ready we will send it to you via EMS for just an additional 100 baht.

UK passport renewal fees must be paid by credit/debit card. If you don’t have access to a card, then you can use our card and pay the cash to us.

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Key Visa can help you renew your UK passport no matter where you live in Thailand, the whole process can be done by EMS Postal service.


Completing the application form

Start by downloading the application (O) form for overseas and complete it, making sure you do not forget two major things The British Passport application should be completed in black ink only not blue and you complete the back page of the form and have a countersignature on the form, preferably a British Citizen who knows you and has done for approximately 2 years – also make sure they countersign one of the passport photographs. The box guidelines on each page of the OS application form will explain how to fill in the form.

Please be aware if you are over 16 and look like your previous passport photo then you do not need a counter signature.

You then download the credit card form from the British Embassy website and fill it in with the correct details. Payment will be deducted from your account by the passport office in the UK at the HMPO and do not worry it is very secure. If you live in Thailand and do not have a credit or UK debit card then maybe you have a friend or family member who can assist with their card it does not not have to be in your name. If you don’t have access to a card then you can use our card and pay us the cash. As part of our service Key Visa will then make an appointment via e-mail with the HMPO office located on Sukhumvit Road, Soi 13, Bangkok and we then will receive your application appointment within three days. Key Visa staff will then take your application to Bangkok and submit the paperwork and bring back your old passsport and the receipt back to our office in Pattaya so the old passport is available when ever required. Only a copy is taken by the HMPO and your original passport stays in Thailand.


Documents to bring to the office – checklist

You must make sure you bring your original passport, do not worry we will do the colour copies. You must supply both passport application forms completed in black ink, the OS application form and the credit card payment form. You must supply something in English that confirms your Thailand name and address like a UK bank statement, pension statement, home rental agreement or Thai driving licence and if you only have something in Thai then we can translate it for you for 500 baht only. The address you put on the application form should be your Thai address. You must supply two passport photographs size 35mm wide by 45mm high, you must not wear glasses or smile. The pictures must be taken with a white background or a light grey background and if the photographs are wrong then it will hold up the process. Check out the photo guidlines here and download them here.

Click Here To View Photo Size & Quality Info
  • The photos must be in full colour – not black & white
  • 45mm x 35mm
  • In full colour – not black and white
  • Printed on plain white photo qulaity paper
  • Taken against a white/light grey or cream background
  • Not too light & Not too dark and in sharp focus with strong definition between the face and the background
  • Professionally printed not printed at home
Click Here To View Info On Photo Presentation
  • The submitted photos must be identical – do not use different photos
  • Photos should be a recent likeness (taken within the last month)
  • A close up of the head and shoulders so that the face covers 46% – 75% of the photograph for adults and children
  • Taken with the full face looking forward and with the background free from shadows
  • Only of the intended passport holder (no toys, dummies or other people visible)

Please bring our service fee of 5000 Thai baht with your documents


Collection of your passport

Either you or Key Visa will receive a telephone call or an e-mail from the HMPO office when your passport has arrived. key Visa staff will then collect the UK passport and bring it back to Pattaya with the old one. At present it is taking 3 – 4 weeks to arrive back in Thailand.

When should I renew my passport?

Never leave your passport until the last minute! Make sure you have a minimum of 9 months to one year validity left when you apply for a new passport.

Never wait until you have nearly run out of pages in your old passport! When you are half way through the passport order a new UK passport. Why put yourself under pressure?

Can I send you my passport application by mail?

Yes, if you don’t live in Pattaya, you can send us your passport application by mail. No matter where you live in Thailand, we can help you to renew your British passport or apply for your child’s first British passport. Simply click here for instructions on how to send us your passport application by mail.

Photo Examples

Baby Photo

This is a good example of a photo for a baby’s passport

Adult Photo

This is a good example of a photo for an adult’s passport

Did you know that some British citizens who need to travel frequently and apply for different visas may qualify to hold a second British passport. Find out here if you qualify.

I am not known to be a ‘gushy’ person, but I have found the UK passport renewal service provided by Key Visa to be immaculate. It is beyond excellent. I live in Khon Kaen and was not looking forward to two trips to the UK Embassy. I found Key Visa on the internet and took some time checking out the company’s reputation. I also sent them a couple of emails to see how quickly and efficiently they responded. It all looked kosher so I eventually decided to engage their service. From start to finish, I received my new passport with a month. Darren’s speedy responses and attention to detail has amazed me, and I have no hesitation whatsoever in giving their service my highest recommendation.
Peter Bradshaw, Khon Kaen.

Fantastic honest very speedy firm would very much recommend them I had passport renewal in 9 days and didn’t have to do anything top man Darren and totally honest,great communication from him and very very prompt and definitely would recommend to others 5 / 5 stars

Jonathan Watts

I renewed my UK Passport in July 2018 using Key Visa’s mail-in service – I live many hours travel time from Bangkok.

My docs. arrived at KV’s offices on 13th. July, the passport was ready for collection 31st. July and delivered by EMS to my home on 4th. August; 3 weeks including a long 4-day holiday weekend. There seem to have been no delays at all. Very good service both from KV and HMPO.

This service saved hours of travel to BKK – a place I hate visiting – and made it all very easy. IMO, 5,000 ฿ was well-spent using KV.

A massive massive thank you to Darren worked wonders for my wife and I! Probably one of his hardest but so professional and confident. Strongly recommended using a reputable company like Key Visa.
5 / 5 stars

Neil Walker

British passport renewal. A painless, stress free, thoroughly professional service from Darren. He kept me informed at all stages and did what he said he would do. Strongly to be recommended. 5 / 5 stars

Alistair Why

Would like to say thank you to Darren and his team at Key Visa he did a great job getting my partners visa first time to visit England, Cheers again Darren
5 / 5 stars

Bernie Mullen

I had some postal service problems when sending my docs .to KV but Darren kept an eye out for them at his end and made his own enquiries. He was there for e-mail questions all the time, answered quickly and often answered well outside office hours e.g. 10.30 at night.

Brian C.
Brian C.
03:58 15 Jun 22
I have used Key Visa since moving to Thailand over 3 years ago. Darren quickly helped sort out my VISA, back then and arranged for me to open a Bank Account with Bangkok Bank which is invaluable and a must for any long term stay or ex pat. Also directed me to some one who helped me get Motorbike and Driving Licence. 3 years later and on this occasion I asked them to arrange a new 50 page UK passport along with renew VISA etc. Highly recommend Darren and his staff of front office ladies to get you sorted. Thanks
John A.
John A.
07:11 20 Apr 22
Rang them to update my tourist visa from 30 day to 60 day. Was advised I needed my passport plus another passport photo. I dropped them in the office, 5 mins paperwork. Email received day later job done✔️ Took the aggro of doing it myself as a first time visitor.Staff very helpful, I'm more than happy to give Darren and his staff a 5 star review
Linda G.
Linda G.
12:46 11 Mar 22
Key visa staff were really helpful and knew exactly what to do for my request.My application was handled efficiently and quickly and my passport returned very quickly with the stamps required.I would definitely recommend Darren and his staff if you need any visa or passport assistance.
John - C.
John - C.
13:55 07 Mar 22
Excellent service from Darren and Key Visa. My only complaint was with The Thai Post office who managed to lose an EMS envelope with my passport in it. The passport was wrongly delivered to another town 20 miles away because the postal workers could not read English which was very clearly printed on the envelope. It took a whole day for my wife and the postman to track down the missing passport. Darren was very patient with me and my rantings and very supportive. I would advise anyone that has to deal with The ThaI Postal system to write their address in Thai. In the sticks very few people understand English.
Robert H.
Robert H.
05:56 13 Dec 21
I recently renewed my UK Passport through Key Visa and found Darren and his staff to be extremely helpful and efficient. My Passport arrived as promised with zero drama and/or issues. And as such, I highly recommend this company and will definitely be using their services again.
Cameron A.
Cameron A.
05:17 23 Sep 21
Great service for getting a new UK passport during Covid restrictions around Bangkok. Thanks Darren!
justin S.
justin S.
16:46 28 Jul 21
In the last 16 months Darren has assisted me with getting a new uk passport whilst living in Thailand and just recently a tourist visa for my thai girlfriend, he is very knowledgeable and a pleasure to deal with, would highly recommend
David P.
David P.
05:12 07 Jul 21
I was dreading the prospect of going through the lengthy process of renewing my British passport so I decided to give Key Visa’s passport renewal service a try and I am so glad that I did.All I did was to provide two photographs and pay the all-inclusive fee of THB 12,000. This fee covers all the charges for Key Visa, British HMPO and two trips to Bangkok for Key Visa staff to submit the application and then collect the new passport. I was in and out of their offices within 10 minutes. All documentation was completed by Key Visa staff.After 20 days, I received an email from British HMPO that my passport was ready for collection.I extend my sincere thanks and gratitude to Key Visa for their amazingly prompt and efficient service and would have absolutely no hesitation in recommending their British passport renewal service to anyone who wants a stress-free passport renewal.
scott C.
scott C.
02:41 03 Jul 21
Excellent service, extremely efficient, UK passport renewal completed in 3 weeks.
Brian Y.
Brian Y.
08:58 13 Jun 21
Oh dear,just another boring comment from a satisfied customer.But there's nothing boring about Key Visa.This guy Darren and his team are amazing.I applied to renew my British passport.Took heed of reading about issue delays,but my new passport came back in under 4 weeks.I live in Phuket and was worried about traveling to Bangkok during this covid time.But I needn't have,Key Visa took care of everything,and the service isn't expensive when you consider air fares,accomodation,hassle.So i'll make it brief,Thank you Key Visa,Thank you Darren,Thank you team.
mark H.
mark H.
03:23 14 Dec 20
Was a little nervous sending my UK passport from Phuket to Pataya for renewal. I needn't of worried, the service provided was quick and efficient. The whole process took 6 weeks, which given Covid was very good. I whole heatedly recommend Key Visa for UK passport renewal as a hassle free option. Thank you.
Steve G.
Steve G.
00:55 26 Aug 20
Just used Key Visa to renew my English passport, the process could not of been simpler, all done in the time frame they quoted. Also good with communication during the process, so one knows exactly what is happening.An excellent service and Key Visa / Darren will be my go-to office for any of my needs in the future......
Paul B.
Paul B.
09:53 03 Jul 20
Update July 2020. Just used these guys to renew my passport. Highly recommended !Great service from Darren and the team when renewing my retirement visa. I will be using them again.
Greg L.
Greg L.
02:05 05 Mar 20
I live in the Nongbualamphu area and was naturally a little wary of sending my passport and documents through the post to Pattaya but no problems whatsoever and my new UK passport arrived back to me within 3 weeks of the application arriving with Darren. A highly recommended service - takes all the stress out of what would be an expensive and time consuming process. Well worth every Bhat of the fee - thank you for an excellent service Darren and the team at Key Visa!
N L.
N L.
04:33 26 Feb 20
I have used this service for obtaining a second UK passport. Excellent service where I obtained my passport hassle free. Just doing the same again. Highly recommend you use. Darren and staff very helpful.
Robert T.
Robert T.
11:47 28 Jan 20
Excellent communicating skills and very efficient staff to help all Brits and Aussies with their passport and visa requirements.
Andrew B.
Andrew B.
07:32 05 Dec 19
I have used Key Visa for my daughters English Passport in 2015 and wife and stepdaughters UK settlement Visas this year, 2019. Thanks to key Visa's excellent services we were successful in obtaining all of these.
Adam C
Adam C
04:25 27 Nov 19
The fee was well worth not having to travel to Bangkok to the embassy and then having to go a second time when the new passport was ready. All done with EMS.
William L.
William L.
11:01 10 Jun 19
Excellent service from Darren McGarry and his colleagues...Due to my UK Passport renewal application being submitted from here in Hua Hin to Darren & his colleagues in Pattaya later than anticipated, my new passport arrived back in Darrens office in Pattaya on the eve of my flying back out to work the next day....Post from Pattaya to Hua Hin would take approx 3 more days....No problem....Darren organised courier service by taxi from Pattaya to Hua Hin that night to ensure I had passport ready for flying out next day....(well worth the additional cost of taxi to ensure delivery....)...Very good service.....
100% Red Pill C.
100% Red Pill C.
09:12 19 Feb 19
If you need to renew your british passport or if you need any other advice or visa service. This is the only place to do it with. Darren the guy who set up and owns key Visa, is Ultra proffessional, answered every single email and question for me, put my mind at ease and I had alot of weird quesrions. Very patiently answerd.The process was simple quick convenient, He even took care of the transfer of my Thai Non O marry visa into my new passport. The whole process cost me just B10,000 that included the cost of my new uk passport, the letter from uk emnbassy to transfer my Non O 1 year marry visa and his fee.Financially It's a no brainer. The travelling hotels food and train tickets aloan would cost more than that.I just downloaded the nessasary forms filled them in sent it all to Darren. He did the rest. Brilliant, proffesional 100% trustworthy service!.I give Darren and Key Visa. 10☆☆☆☆☆☆☆☆☆☆ highly recomended. PS sorry it took a while to send in my review Darren mate. Thanks again for everything.
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UK Passport Renewals are now taking longer than normal due to Covid-19 restrictions. Please do not leave your application to the last minute.